Retail Operations Manager

4 weeks ago


Singapore Starlight Group Full time

Job Title: Retail Operations Manager

Job Summary:

We are seeking a highly skilled Retail Operations Manager to join our team at Starlight Group. As a key member of our retail management team, you will be responsible for supporting the day-to-day operations of our retail store, driving sales, and ensuring an exceptional customer experience.

Key Responsibilities:

  • Support the Store Manager in overseeing daily store operations
  • Assist in managing and motivating retail staff to achieve sales goals and provide excellent customer service
  • Help in maintaining inventory levels and visual merchandising standards
  • Handle customer inquiries, complaints, and escalations effectively
  • Contribute to the recruitment, training, and development of retail associates
  • Collaborate with the management team to implement strategies for business growth

Requirements:

  • Previous experience in retail management or supervisory role
  • Strong leadership skills and ability to lead by example
  • Excellent communication and interpersonal skills
  • Proficiency in inventory management and POS systems
  • Passion for delivering outstanding customer service
  • Flexibility to work varied shifts, including weekends and holidays

Benefits:

  • Competitive salary and performance-based incentives
  • Health insurance
  • Paid time off and sick leave
  • Employee discounts on merchandise
  • Opportunities for career advancement within the company


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