Senior Manager, Operations
4 weeks ago
Role Overview:
We are seeking a highly skilled Senior Manager, Ops to support the enhancement, development, and implementation of the Consumer Experience in adidas Monobrand in SEA, in line with global/hub strategic plans and cluster/country commercial needs.
Key Responsibilities:
- Partner with country teams to drive Retail KPIs and achieve Net Sales goals.
- Collaborate with SEA counterparts to enable country Retail and Franchise Operations teams to achieve commercial objectives.
- Facilitate open communications within the SEA Commercial team to foster synergistic relations.
- Work with the EM hub team to understand the global/hub strategy for Retail Operations and develop a SEA strategy.
- Support the Director for Retail and Franchise Operations Excellence in ensuring the SEA strategy is communicated across key stakeholders, milestones are planned and met, and results measured.
- Drive effective brand consumer experience planning across SEA in coordination with SEA Brand team and the EM hub Consumer Experience team.
- Continuously gather insights and inputs from country teams to stay close to ambitions/plans/goals and work with the EM hub team to provide for the future.
- Monitor critical/key projects within SEA involving Retail Operations, ensuring open and timely communication to stakeholders.
Key Relationships:
- SEA Commercial Lead
- SEA Commercial Team
- SEA Retail and Franchise Operations Team
- SEA Brand Activation, SEA VM
- Country Retail Directors
- Country Retail Operations teams
- EM Retail Operations
- EM Digital Operations
- EM Consumer Experience
- EM Marketplace
Requirements:
- Strong presentation, communication, negotiation, and influencing skills, especially with senior stakeholders within a global matrix organization.
- Strong cross-functional and stakeholder management experience across commercial functions (e.g. marketing, sales, etc.) and support functions.
- Retail Operations background.
- Project Management.
- Fluent spoken and written English.
- Regional languages an advantage, but not required.
- Willingness to travel upwards of 20% of time.
Education and Experience:
- 6-8 years progressive channel marketing and consumer experience expertise.
- Regional expertise desired.
- Sporting Industry experience desired.
- University degree in Business or equivalent professional experience, ideally in Sales and/or Marketing.
Location: We are open to hire talent in any SEA Location - Philippines, Thailand, Singapore.
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