Customer Service Team Lead for Survey Operations

About the Role:Serve as a key member of our survey operations team, overseeing daily activities and ensuring exceptional service delivery to clients. With a proven track record in leadership and customer service, you will lead by example, driving results-oriented teams to achieve their full potential.Key Responsibilities:* Provide coaching and guidance to...

We are seeking a skilled and experienced Survey Team Lead to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Job DescriptionThe successful candidate will lead a team of Survey Officers to achieve service levels for assigned surveys within timeline, ensuring the team attains their daily Key Performance Indicators (KPIs).Key Responsibilities:Serve as subject...

Are you a seasoned leader with experience in survey operations and customer service?About the RoleWe are seeking an experienced Outbound Survey Team Lead to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Key Responsibilities:Lead a team of Survey Experience Officers to achieve KPIs and drive business results.Conduct survey interviews via outbound calls and...

Company Overview:Persolkelly Singapore Pte. Ltd. is a leading recruitment agency in the region, dedicated to providing innovative staffing solutions to our clients.About the Role:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team. The successful candidate will be responsible for leading a team of Survey Officers to...

Job OverviewPERSOLKELLY SINGAPORE PTE. LTD. is seeking a highly skilled Senior Team Lead to oversee the smooth operation of survey activities in our organization.Key ResponsibilitiesSupport the Project Manager in achieving holistic objectives for assigned surveys by leading a team of Survey Officers and ensuring timely completion within given service...

Job DescriptionWe are seeking a Customer Service Representative to join our team in Novena/Clarke Quay. As a key member of our survey operations team, you will be responsible for conducting outbound calls and site visits to ensure timely consent collection with HR Manager/HR Professionals.Duties and ResponsibilitiesConduct outbound calls and site visits to...

Job DescriptionWe are seeking an experienced Customer Service Team Lead to join our team at PERSOLKELLY SINGAPORE PTE. LTD.About the RoleThis is a challenging opportunity for a customer-focused individual to lead a team of survey officers and support project managers in achieving their objectives.Key ResponsibilitiesSUPPORT PROJECT MANAGERS IN ACHIEVING...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

We are seeking a skilled Customer Service Representative to join our team in Singapore. As a representative, you will be responsible for conducting outbound calls and site visits to ensure timely consent collection with our HR Manager/HR Professionals.About the RoleThis is a full-time position that requires the candidate to be based in Novena or Clarke Quay....

About the RoleAs a Senior Operations Manager on our Survey Team, you will play a crucial role in leading a team of experienced officers to achieve key performance indicators (KPIs). The successful candidate will have excellent leadership and communication skills, with the ability to manage and motivate a team to deliver results.Key ResponsibilitiesLead a...

At PERSOLKELLY SINGAPORE PTE. LTD., we are seeking a skilled Customer Service Representative to join our team.About the RoleWe are looking for an individual who is passionate about delivering exceptional customer service and has experience in surveys.The ideal candidate will be responsible for assisting respondents in completing surveys online or manually,...

Job OverviewWe are seeking a highly skilled Customer Service Team Lead to join our team at PERSOLKELLY SINGAPORE PTE. LTD. This role involves leading a team of Customer Experience Officers to achieve key performance indicators (KPIs).Key Responsibilities:The successful candidate will be responsible for:Leading a team of Customer Experience Officers to...

We are seeking a highly skilled Project Executive to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Company OverviewAs a Project Executive, you will play a crucial role in managing survey operations for company-based surveys. You will work closely with the project lead and other teams to ensure seamless execution of projects.Job DescriptionThe successful...

About the RoleAt PERSOLKELLY SINGAPORE PTE. LTD., we are seeking a highly motivated and detail-oriented Customer Service Specialist to join our team in Novena / Chinatown.Job DescriptionAs a Customer Service Specialist, you will be responsible for conducting interviews with selected members of the public, handling incoming hotline and mailbox enquiries, and...

As a Senior Survey Operations Manager at PERSOLKELLY SINGAPORE PTE. LTD., you will play a crucial role in leading a team of Survey Officers to achieve service levels for assigned surveys within timeline.About the RoleWe are seeking an experienced and skilled leader to join our team as a Senior Survey Operations Manager. This is an exciting opportunity to...

Seeking an experienced Survey Operations Manager to join our team at GEOREALTIME PTE. LTD.About the RoleThis is a key position that requires strong technical expertise in survey operations and management. As a Survey Operations Manager, you will lead the survey team in handling survey-related issues, provide technical advice and solutions, and ensure timely...

At TOP ONE SERVICE PTE. LTD., we are seeking a seasoned Customer Service Manager to spearhead our operations and drive excellence in service delivery.About the RoleThe successful candidate will be responsible for coordinating with our supervisor and clients to ensure top-notch service delivery. This includes developing and reviewing operation plans to...

PERSOLKELLY SINGAPORE PTE. LTD. is a reputable recruitment agency seeking an experienced Customer Service Team Lead to join our team in Singapore.Key Responsibilities:Provide exceptional service to all customers through effective communication and problem-solving skills.Handle mailbox enquiries and resolve customer issues via email communication and...

Salary: S$3,800 (Inclusive of transportation allowances) Working Days: 5 days across Monday - Sunday (Based on roster, no picking of off days) Working Hours: 1230pm - 930pm (Based on roster, subjected to changes) Location: Clarke Quay / Novena/ Household Visits Contract Period: Till 31 Sep 2025 (Extendable based on business needs and performance) Job...

At PERSOLKELLY SINGAPORE PTE. LTD., we are seeking a skilled Senior Customer Service Representative to join our team in Singapore.About the JobThis is an exciting opportunity to work with us as a Senior Customer Service Representative - Survey Collection. You will be responsible for conducting outbound calls and site visits to ensure timely consent...