Survey Team Lead

5 days ago


Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

We are seeking a skilled and experienced Survey Team Lead to join our team at PERSOLKELLY SINGAPORE PTE. LTD.

Job Description

The successful candidate will lead a team of Survey Officers to achieve service levels for assigned surveys within timeline, ensuring the team attains their daily Key Performance Indicators (KPIs).

Key Responsibilities:

  • Serve as subject matter expert for assigned surveys, handle incoming hotline and mailbox enquiries to resolve respondents' issues if needed, and ensure survey data are accurately keyed into the system via audits.
  • Lead field visits with junior team members for survey collection and conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.
  • Coach and guide team members to improve standards and quality, set goals, and conduct year-end appraisals.
Requirements

To be considered for this role, you must possess:

  • A minimum Diploma or equivalent, or relevant work experience.
  • At least 2-3 years of experience in supervisory positions, preferably in survey operations, sales, or customer service roles.
  • Excellent communication skills, ability to handle escalations and complaints proficiently, and proficiency in Microsoft Office, Excel, and internet usage.
Estimated Salary Range: SGD 4,500 - SGD 6,000 per month

Please note that only Singaporeans may apply for this position.



  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Are you a seasoned leader with experience in survey operations and customer service?About the RoleWe are seeking an experienced Outbound Survey Team Lead to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Key Responsibilities:Lead a team of Survey Experience Officers to achieve KPIs and drive business results.Conduct survey interviews via outbound calls and...

  • Senior Team Lead

    7 days ago


    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Job OverviewPERSOLKELLY SINGAPORE PTE. LTD. is seeking a highly skilled Senior Team Lead to oversee the smooth operation of survey activities in our organization.Key ResponsibilitiesSupport the Project Manager in achieving holistic objectives for assigned surveys by leading a team of Survey Officers and ensuring timely completion within given service...


  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    About the Role:Serve as a key member of our survey operations team, overseeing daily activities and ensuring exceptional service delivery to clients. With a proven track record in leadership and customer service, you will lead by example, driving results-oriented teams to achieve their full potential.Key Responsibilities:* Provide coaching and guidance to...


  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    About the RoleAs a Senior Operations Manager on our Survey Team, you will play a crucial role in leading a team of experienced officers to achieve key performance indicators (KPIs). The successful candidate will have excellent leadership and communication skills, with the ability to manage and motivate a team to deliver results.Key ResponsibilitiesLead a...

  • Project Lead

    5 days ago


    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    We are seeking a highly skilled Project Executive to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Company OverviewAs a Project Executive, you will play a crucial role in managing survey operations for company-based surveys. You will work closely with the project lead and other teams to ensure seamless execution of projects.Job DescriptionThe successful...


  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Job OverviewThis is an exciting opportunity to lead a team of Survey Experience Officers and contribute to the collection of timely and reliable data for national statistical information. As a Call Centre Supervisor, you will be responsible for overseeing the day-to-day operations of the team, ensuring they meet their Key Performance Indicators (KPIs) and...


  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    We are seeking a highly skilled Survey Project Lead Specialist to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Job Description:The successful candidate will be responsible for managing survey operations, working closely with the project lead and various teams to secure support for collection teams. They will also make data-driven decisions to achieve...


  • Singapore CHINA HARBOUR (SINGAPORE) ENGINEERING COMPANY PTE. LTD. Full time

    We are seeking an experienced Lead Quantity Surveying Professional to join our team at CHINA HARBOUR (SINGAPORE) ENGINEERING COMPANY PTE. LTD.About the RoleThis is a dynamic and challenging opportunity for a seasoned Quantity Surveyor to lead and manage a team of quantity surveyors in delivering successful projects from conception to completion.The ideal...


  • Singapore GEMINI PERSONNEL PTE. LTD. Full time

    Job Title: Surveying ConsultantAbout the Job:GEMINI PERSONNEL PTE. LTD. is seeking a skilled Surveying Consultant to join their team in Singapore.Job Description:We are looking for an experienced professional to assist in conducting surveys, collecting data on user experiences, preferences, and satisfaction.The ideal candidate will accurately collect and...


  • Singapore TEAM GENERAL CONSTRUCTION PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Senior Civil Engineer to join our team as a Quantity Surveying Specialist at TEAM GENERAL CONSTRUCTION PTE. LTD.


  • Singapore GAMMON PTE. LIMITED Full time

    Job Description:GAMMON PTE. LIMITED is seeking a skilled Land Surveying Professional to join our team.About the Role:We are looking for an experienced professional to lead and support cadastral survey systems, conduct survey setting out, as-built survey, and settlement monitoring for civil and building work. The successful candidate will be responsible for...


  • Singapore CHINA HARBOUR (SINGAPORE) ENGINEERING COMPANY PTE. LTD. Full time

    Job OverviewWe are seeking a highly skilled Lead Procurement and Quantity Survey Specialist to join our team at China Harbour (Singapore) Engineering Company Pte. Ltd.


  • Singapore GEOREALTIME PTE. LTD. Full time

    Seeking an experienced Survey Operations Manager to join our team at GEOREALTIME PTE. LTD.About the RoleThis is a key position that requires strong technical expertise in survey operations and management. As a Survey Operations Manager, you will lead the survey team in handling survey-related issues, provide technical advice and solutions, and ensure timely...


  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Job DescriptionWe are seeking an experienced Customer Service Team Lead to join our team at PERSOLKELLY SINGAPORE PTE. LTD.About the RoleThis is a challenging opportunity for a customer-focused individual to lead a team of survey officers and support project managers in achieving their objectives.Key ResponsibilitiesSUPPORT PROJECT MANAGERS IN ACHIEVING...


  • Singapore STEADFAST ENGINEERING & CONSTRUCTION PTE. LTD. Full time

    Job OverviewWe are seeking an experienced Land Surveyor to join our team at Steadfast Engineering & Construction PTE. LTD.This is a senior role that requires extensive knowledge and expertise in land surveying, with a focus on conducting field surveys, establishing control points, and leading the execution of topographic and as-built surveys.The successful...


  • Singapore Tritech Group Limited Full time

    About Tritech Group LimitedWe are a leading provider of innovative solutions in the field of survey plan drafting.Salary and BenefitsThe successful candidate will be offered an attractive salary range of SGD $50,000 - $65,000 per annum, depending on experience.In addition to a competitive salary, we also offer a comprehensive benefits package, including...


  • Singapore QUEK HOCK SENG CONSTRUCTION (PTE) LTD Full time

    About UsQUEK HOCK SENG CONSTRUCTION (PTE) LTD is a reputable construction company with a proven track record of delivering high-quality projects.SalaryWe offer an attractive salary package, estimated to be around SGD 180,000 - 220,000 per annum, depending on experience and qualifications.Job DescriptionKey Responsibilities:Lead a team of Quantity Surveyors...


  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Company Overview:Persolkelly Singapore Pte. Ltd. is a leading recruitment agency in the region, dedicated to providing innovative staffing solutions to our clients.About the Role:We are seeking a highly skilled and experienced Customer Service Team Lead to join our team. The successful candidate will be responsible for leading a team of Survey Officers to...


  • Singapore FUGRO SINGAPORE MARINE PTE. LTD. Full time

    Job OverviewAt Fugro Singapore Marine Pte. Ltd., we're seeking a highly skilled Survey Development Specialist to join our team. This role offers a competitive salary of SGD 100,000 per annum, along with a range of benefits and opportunities for career growth.About the RoleThe Survey Development Specialist will be responsible for designing, developing, and...


  • Singapore Tritech Group Limited Full time

    About Tritech Group LimitedWe are a leading company in the industry, committed to delivering high-quality services. Job Opportunity The estimated salary for this role is $45,000 per year. Job Description As a Survey Draftsperson, you will be responsible for creating detailed survey plans and drawings using AutoCAD. You will work closely with our team to...