Technical Support Specialist
1 day ago
Company Overview
Kongsberg Maritime is a world-leading supplier of maritime solutions, and we are currently seeking an experienced Technical Support Specialist to join our team.
About the Role
We are looking for a skilled and motivated individual to support our global rental operations. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers across various regions, including Asia Pacific, Oceania, and other parts of the world.
Key Responsibilities
- Provide technical support to customers on Kongsberg Ocean Technologies and Seatex product range
- Responsible for rental inventory management, repair, and maintenance according to procedures
- Liaise between customers and main office on all aspects of in-house testing, performance validation, troubleshooting, and repair on KM offshore products
- Maintain good relationships with existing clients and ensure timely resolution of customer inquiries
- Collaborate with cross-functional teams to resolve technical issues and improve customer satisfaction
Requirements
- Diploma or degree in Electrical, Electronics, or Mechatronics Engineering
- At least 1 year of relevant experience in customer service or technical support
- Strong knowledge of Single/Multi beam systems, underwater acoustics systems, and related software and hardware
- Excellent communication and problem-solving skills
- Able to work independently and as part of a team
What We Offer
- An exciting opportunity to work with a world-leading supplier of maritime solutions
- A competitive salary: SGD $80,000 - $110,000 per annum (depending on experience)
- A safe and inspiring work environment
- International work environment and multidisciplinary team collaboration
- Professional development and career opportunities
Location
The successful candidate will be based at our office in Singapore, with occasional travel to other locations.
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