Help Desk Support Representative Wanted

7 days ago

Singapore beBeeCustomerSupport Full time $4,000 - $6,000
Customer Support Specialist Job Opportunity

We are seeking a skilled professional to join our team as a Customer Support Specialist.

About the Role

This is an exciting opportunity to provide exceptional customer service by identifying and responding to customers' needs in a timely and professional manner. Your key responsibilities will include:

  • Providing accurate information and advice to customers via phone, email, or other communication channels;
  • Preparing quotations and raising Work Orders as required;
  • Liaising with internal and external stakeholders such as customers, contractors, and workshops to ensure seamless service delivery;
  • Handling customer complaints and resolving issues efficiently and effectively.

To be successful in this role, you will need to possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team. You should also have a minimum of Nitec and above, and at least 1 year of working experience in customer service, administrative, or support functions.

Requirements

The ideal candidate will have:

  • Excellent communication and interpersonal skills;
  • Ability to work independently and as part of a team;
  • Nitec qualification or above;
  • At least 1 year of working experience in customer service, administrative, or support functions.
Benefits

In return for your expertise and commitment, we offer a dynamic and supportive work environment that fosters personal and professional growth. This is an excellent opportunity to take pride in your work and make a real difference to our customers.

About Us

We are a company that values our employees and is committed to providing them with the best possible working environment. We believe in promoting a culture of excellence, teamwork, and continuous learning.

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