Financial Markets Relationship Manager

2 weeks ago


Singapore This is an IT support group Full time
Job Purpose

The Financial Markets Relationship Manager plays a crucial role in ensuring that clients derive maximum value from our services. Key to this is developing an in-depth understanding of each client's use cases and configuring our services accordingly.

Responsibilities
  • Work collaboratively with a team of Relationship Managers to service FIDS clients across multiple business lines on a pooled allocation basis.
  • Establish and nurture new contact relationships within suitable financial institutions, focusing on overall relationship management.
  • Manage expectations regarding current services and any changes that may not have a financial impact on the customer or FIDS.
  • Achieve an in-depth understanding of client use cases to ensure services meet client requirements.
  • Join efforts on contract renegotiations, identify upticks/downticks, and execute accordingly.
  • Proactively track and manage erosions, accounts at risk to prevent/reduce erosion.
  • Proactively manage and support top-tier accounts, holding regular meetings/calls with key stakeholders as required.


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