Desktop Operating System Support Specialist

1 week ago

Singapore beBeeTechnical Full time $60,000 - $100,000
Job Summary

We are seeking an experienced IT Support Specialist to provide technical assistance to end-users, manage desktop refresh and replacement initiatives, and address quality and schedule conflicts.

Main Responsibilities:

  • Offer technical support to users through direct contact or project-based initiatives
  • Manage end-to-end desktop refresh and replacement projects
  • Respond to user inquiries, incidents, and requests, tracking and escalating as necessary
  • Assist with patching and upgrading end-user devices
  • Address quality and schedule discrepancies

Requirements:

  • A minimum of 4 years of experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
  • Knowledge of desktop operating systems and infrastructure required for implementing and supporting enterprise deployments
  • Familiarity with Desktop Services security and access standards and practices
  • Basic understanding of networking and server technologies
  • Proficiency in supporting a Windows 7 desktop environment and Microsoft suite of applications
  • Excellent communication and analytical skills

Preferred Skills:

  • Troubleshooting
  • Analytical skills
  • Hardware knowledge
  • User support
  • Active directory administration
  • System administration
  • Information technology
  • Networking fundamentals
  • Windows expertise
  • ITIL methodology
  • Linux basics

Why This Role Matters

This position is critical to ensuring seamless IT operations and delivering exceptional user experiences. If you're passionate about providing top-notch technical support and driving business success, we encourage you to apply.

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