Senior Manager Academic Services

3 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Job Summary

The School of Physical and Mathematical Sciences at Nanyang Technological University seeks an experienced Manager to lead the restructuring efforts of our Target Operating Model for student and academic services.

Key Responsibilities
  1. Develop a comprehensive restructuring project plan, incorporating timelines, milestones, deliverables, and resource allocations.
  2. Cultivate collaboration among faculty, administrative staff, students, and university leadership to foster alignment throughout the restructuring process.
  3. Deliver regular progress updates to senior management, highlighting potential risks and proposed solutions.
  4. Support the creation and implementation of change management strategies to facilitate organisational adaptation.
  5. Design effective change communication materials, messages, and presentations.
  6. Foster strong relationships with NTU stakeholders to drive strategic change management and communications.
Requirements
  • Bachelor's Degree in any discipline with experience in tertiary education.
  • At least 2 to 3 years of relevant experience in Change Management.
  • At least 6 to 8 years of relevant experience in Academic Administration.
  • Proficiency in Microsoft Office Suite and relevant software.
  • Strong organisational, planning, and project management skills.
  • Ability to multi-task and prioritise, work independently, and as part of a team.
  • Strong problem-solving and analytical abilities.
  • Effective communication (verbal and written) with faculty, administrative staff, students, and University leadership.
  • Familiarity with higher education policies and regulations is a plus.
  • Willingness to embrace change and adjust to evolving priorities or circumstances.
  • Responsible and reliable.
  • Proactive and positive attitude towards work tasks.
  • Willingness to learn and develop new skills.
  • Meticulous and attention to details.


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