Student and Academic Services Officer

1 day ago

Singapore CURTIN EDUCATION CENTRE PTE. LTD. Full time
Roles & Responsibilities

The role will provide administration support in Academic Services department and to provide comprehensive academic support services to students and staff and maintain the applicable academic systems at Curtin Singapore.

DUTIES:

1. Academic Staff Management

· Prepare and maintain sessional academic staff employment contracts.

· Organise and maintain academic staff contact details, network accounts and systems access.

· Ensure academic staff have access to the required equipment and resources.

· Obtain necessary teaching approval for academic staff.

· Maintain records of qualifications and CVs of academic staff.

· Register academic staff details through online systems to maintain CPE registration of academic staff.

· Check sessional academic staff teaching claims for submission to Finance for processing.

· Assist in planning and organising Professional Development workshops for academic staff.

2. Student Management

· Manage students' records and update students' status on Student Management systems to ensure the accuracy of records and academic status.

· Advise students on course requirements.

· Assist with enrolment of new and continuing students.

· Provide support and assist students with academic enquiries.

· Identify students needing academic skills support and refer them to relevant support classes.

· Monitor academic progress to identify students at risk.

· Process course variation applications and provide relevant academic counselling to students relating to the study plan.

· Organise and conduct student academic advising sessions and briefings when required.

· Ensure student academic progress is in accordance with regulations.

3. Course Planning and Delivery

· Assist in the planning of units offering for each study period for all programs.

· Manage and update student study plans each study period for all programs.

· Assist in the development of the academic timetable for each study period in consultation with the Director of Academic Services and academic staff.

· Prepare timetable in the Student Management System and set up for students' class registration.

· Manage students' class registration via the Student Management System.

· Support the class monitoring process to ensure they are taking place in accordance with the timetable and keep records of any changes.

· Support academic staff for course delivery requirements.

· Support lesson observation as part of quality management.

· Assist in planning and organising Study Skills workshops for students.

· Maintain up-to-date knowledge of course structures and academic policies and procedures.

4. Attendance System Management

· Manage the attendance system and liaise with the vendor to ensure the system is operating effectively.

· Ensure that information (e.g., student enrolment and timetable details) on the attendance system is up to date and accurate.

· Monitor the captured attendance records and review the accuracy of the data captured against the scheduled timetable.

· Prepare relevant reports from attendance records to facilitate the monitoring of attendance requirements, including identifying students at risk.

· Prepare student attendance records for submission to Immigration & Checkpoints Authority for the purpose of Student's Pass applications.

· Process students' absence justification requests and lecturers' manual attendance requests.

· Process attendance appeals.

· Coordinate and facilitate staff training sessions on the attendance system.

· Coordinate and facilitate the capturing of students' bio data.

5. Academic Support

· Meet and provide counselling for students who do not meet attendance requirements.

· Provide support and assist students with academic enquiries.

· Prepare the daily classroom schedules on the display monitors and maintain the locations where classroom schedules are displayed.

· Support class monitoring process to ensure they are taking place in accordance with the timetable and keep records of any changes.

· Support academic staff for course delivery requirements.

· Assist in preparation of class lists.

· Manage students and teaching staff surveys including the creation of the surveys, results compilation, and analysis.

· Assist with the logistics of tests and examinations.

· Assist with the logistics for enrolment period.

· Assist with preparation of Student ID cards.

· Process and prepare students' letter requests.

6. Others

· Plan and implement student and academic staff surveys.

· Ad-hoc tasks assigned by Student and Academic Services Manager (Academic Affairs).

SELECTION CRITERIA:

Essential:

  • A diploma (or equivalent).
  • Excellent communication (both verbal and written) and interpersonal skills.
  • Proven ability to meet deadlines and work with minimum supervision.
  • Well-developed time management and organizational skills.
  • High levels of initiative and problem-solving skills.

Desirable:

  • Experience in academic administration and/or programmes management, preferably in higher education.
  • Experience in working with international students.
  • Ability to adapt in a dynamic and past paced environment.
Tell employers what skills you have

Higher Education
Academic Advising
Classroom
Assisting students
Clinical Research
Teaching
Interpersonal Skills
Academic Administration
Administration
Word Processing
Support students
Appeals
Student Counseling
student enquires
Staff Management
Curriculum Development
Disease Management
Student Affairs
Student Services
Student Development

  • Student Academic Services Coordinator

    6 days ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Leadership PositionThis role offers an opportunity to lead a team of staff in providing strategic guidance and operational leadership for all academic and student administrative services to a graduate student population of around 300 across four programmes.Main Accountabilities:Lead a team of staff in achieving operational objectives and delivering...

  • Restructuring Manager for Student and Academic Services

    4 days ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    At Nanyang Technological University (NTU), we strive to provide a world-class education that blends scientific knowledge with essential soft skills. The School of Physical and Mathematical Sciences (SPMS) seeks a dynamic and experienced Manager to co-lead the restructuring efforts of our Target Operating Model for student and academic services. This position...

  • Academic Services Administrator

    2 days ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Company OverviewThe Office of Academic Services plays a pivotal role in advancing the University's educational goals through the implementation and administration of academic policies established by the University's academic body. We provide comprehensive academic services for students from matriculation to graduation.

  • Senior Academic Services Coordinator

    5 days ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Senior Executive role at NTU is focused on supporting the Office of Academic Services in advancing the University's educational goals. This involves implementing and administering academic policies established by the University's academic body.Job Description:School Collaboration: Work closely with Schools to administer examinations, plan venues, and...

  • Student Service

    4 weeks ago

    Singapore GLOBAL SCHOOL OF TECHNOLOGY & MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a fresh graduate to join us as Student Service & Support Coordinator. He / she will assist the school in overseeing the frontline operations and service delivery to students in a higher learning institution via communication channels.The candidate should have a passion in customer service; possess good communication...

  • Student Service

    2 weeks ago

    Singapore GLOBAL SCHOOL OF TECHNOLOGY & MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a fresh graduate to join us as Student Service & Support Coordinator. He / she will assist the school in overseeing the frontline operations and service delivery to students in a higher learning institution via communication channels.The candidate should have a passion in customer service; possess good communication...

  • Student Services

    3 weeks ago

    Singapore ACADEMIES AUSTRALASIA COLLEGE PTE. LIMITED Full time

    Roles & ResponsibilitiesProvide support for student issues as first contact point. Provide pastoral care and counselling to all students. Enforce School policies and oversee the implementation of quality student processes including student orientation, class scheduling, attendance management, student payment, course survey, student progress and assessment,...

  • Student Services

    4 weeks ago

    Singapore ACADEMIES AUSTRALASIA COLLEGE PTE. LIMITED Full time

    Roles & ResponsibilitiesProvide support for student issues as first contact point. Provide pastoral care and counselling to all students. Enforce School policies and oversee the implementation of quality student processes including student orientation, class scheduling, attendance management, student payment, course survey, student progress and assessment,...

  • Intern - Student Support Services

    2 weeks ago

    Singapore GLOBAL SCHOOL OF TECHNOLOGY & MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a fresh graduate to join us as a Student Service & Support Intern. The intern will assist the school in managing frontline operations and service delivery to students in a higher learning institution through various communication channels. This role offers hands-on experience in student support, administrative...

  • Executive Student Services

    3 weeks ago

    Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time

    Roles & ResponsibilitiesAs a dedicated graduate school, we offer over 30 postgraduate programmes (Part-time) designed for working professionals, In partnership with leading universities across UK and USA. We are expanding. We are currently seeking candidate with Passion in Customer Services and Education to Learn and Grow with Us.Your RoleThis role assists...

  • MSc Academic Director

    4 days ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Strategic Leader for MSc ProgrammesThe MSc Academic Director is responsible for providing strategic oversight and operational guidance for all academic and student administrative services to approximately 300 graduate students across four programmes in the School of Physical and Mathematical Sciences.Main Objectives:To oversee the operational expenditure and...

  • Manager (Academic Management and Operations)

    3 weeks ago

    Singapore BUSINESS EDGE PERSONNEL SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob Scope:1. Lead Academic Planning and Programme Management a. Develop and implement academic initiatives, policies, and guidelines to ensure good governance. b. Oversee planning, management, and coordination of SMiE and MiE c. Develop and implement academic operational initiatives, policies, and guidelines to ensure good...

  • Admin Executive

    3 weeks ago

    Singapore SEARCH PERSONNEL PRIVATE LIMITED Full time

    Roles & Responsibilities Position: Student and Academic Services Officer (Academic) Location: Pasir Panjang Working hours: Mon-Fri (8.30am to 6pm) Salary (commensurate with experience): Up to $3,500 + 20 Days Annual Leave + Performance Bonus Duration: Permanent Industry: EducationMain Responsibilities: Prepare and maintain sessional academic staff...

  • Student Services Executive

    2 weeks ago

    Singapore BELLS INSTITUTE OF HIGHER LEARNING PTE. LTD. Full time

    Roles & ResponsibilitiesPART TIME POSITION AVAILABLEAs a Student Services Executive, you will play a pivotal role in ensuring a positive and enriching experience for our students.You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment, to encourage students to...

  • Student Services

    3 weeks ago

    Singapore ACADEMIES AUSTRALASIA COLLEGE PTE. LIMITED Full time

    Roles & Responsibilities Provide support for student issues as first contact point. Provide pastoral care and counselling to all students. Enforce School policies and oversee the implementation of quality student processes including student orientation, class scheduling, attendance management, student payment, course survey, student progress and...

  • Academic Administrator

    22 hours ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Job OverviewThe Office of Academic Services plays a vital role in advancing the University's educational goals through the implementation and administration of academic policies established by the University's academic body.This role will significantly contribute to the effective management of student matriculation, leave of absence, and programme withdrawal...

  • Academic Administrator

    4 days ago

    Singapore Nanyang Technological University Full time

    The School of Electrical and Electronic Engineering at Nanyang Technological University is a prestigious institution with a strong reputation for academic excellence.With a faculty of over 120 members and an enrolment exceeding 4,000 students, including approximately 1,000 graduate students, the school offers a dynamic and supportive learning environment.We...

  • Student Services Manager

    5 days ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    About Nanyang Technological University (NTU)NTU is a world-class research institution that is driving innovation and excellence in various fields, including electrical and electronic engineering.We are seeking an exceptional candidate to fill the role of Assistant Manager in our dynamic team, responsible for supporting the Master of Science (coursework)...

  • Academics Admin Assistant

    4 weeks ago

    Singapore HFSE INTERNATIONAL SCHOOL PTE. LTD. Full time

    Roles & ResponsibilitiesACADEMICS ADMIN ASSISTANTJOB QUALIFICATIONS:· Diploma or Bachelor's degree in Business Administration, Education, or a related field.· Minimum 2 years of experience in administrative roles, preferably in an academic or educational environment.· Experience in handling student records and supporting academic staff is an added...

  • Academics Admin Assistant

    3 weeks ago

    Singapore HFSE INTERNATIONAL SCHOOL PTE. LTD. Full time

    Roles & ResponsibilitiesACADEMICS ADMIN ASSISTANTJOB QUALIFICATIONS:· Diploma or Bachelor's degree in Business Administration, Education, or a related field.· Minimum 2 years of experience in administrative roles, preferably in an academic or educational environment.· Experience in handling student records and supporting academic staff is an added...