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Retail Operations Manager

2 months ago


Singapore Starlight Group Full time

Starlight Group is seeking a skilled Retail Supervisor to oversee the day-to-day operations of our retail store. The ideal candidate will be responsible for ensuring excellent customer service, managing inventory, and leading a team of retail associates. Key Responsibilities:

* Supervise and motivate retail staff to achieve sales targets and provide exceptional customer service
* Manage inventory levels to ensure products are in stock and well-presented
* Train, onboard, and schedule retail associates
* Handle customer inquiries and complaints in a timely and professional manner
* Monitor store performance and suggest improvements to increase efficiency and profitability

Requirements:

* Previous experience in a retail supervisory role
* Strong leadership and communication skills
* Proven track record of meeting and exceeding sales targets
* Knowledge of inventory management and merchandising techniques
* Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:

* Competitive salary
* Health insurance
* Paid time off
* Employee discounts
* Opportunities for growth and advancement within the company