Customer Experience Transformation Lead

About United Overseas BankUnited Overseas Bank Limited is a leading bank in Asia with a strong commitment to delivering exceptional customer experiences. Our Channels & Digitalization function is responsible for enabling end-to-end seamless connectivity for our customers across all physical and digital touchpoints.About the RoleWe are seeking a highly...

Key Responsibilities:We are seeking a highly skilled Customer Experience Transformation Executive to drive operational efficiency, excellence, and transformation initiatives within the Customer Centre. The ideal candidate will have a strong background in project management, process improvement, and customer experience.The selected candidate will be...

FWD SINGAPORE PTE. LTD. is seeking a highly skilled Customer Experience Transformation Leader to oversee the development and implementation of CX strategy and plans.As a key member of our team, you will play an integral part in ensuring all areas of the business are interrelated and integrated to relay one seamless CX.The ideal candidate will have a 10+ year...

About United Overseas BankAs a leading bank in Asia, United Overseas Bank Limited (UOB) operates through its head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand.We have been guided by our values - Honorable, Enterprising, United, and Committed - for over 80 years. Our history spans more than eight decades, during...

About the RoleFWD SINGAPORE PTE. LTD. is seeking an experienced Customer Experience Transformation Manager to join our team.Job DescriptionThe Customer Experience Transformation Manager will oversee and play a key role in developing and implementing CX strategy and plans, ensuring all areas of the business from product proposition development, digital and...

About the RoleTikTok Pte. Ltd., a global leader in short-form mobile video, is seeking an experienced Digital Transformation Lead to join its team in Singapore. The successful candidate will play a key role in driving strategic projects that enhance customer experience and retention.Key ResponsibilitiesLead global strategic initiatives to improve CSAT,...

Job OverviewWe are seeking a highly skilled and experienced Client Experience Transformation Lead to join our team at DBS Bank Limited. As a key member of our Corporate and Investment Banking division, you will play a critical role in driving the delivery of exceptional client experiences across various business functions.About the RoleThe Client Experience...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

About the RoleWe are seeking a seasoned Customer Experience Transformation Leader to drive strategic planning and management of our contact centre operations. The ideal candidate will possess a strong background in customer support technologies and operations, with a proven track record of delivering improvements in customer experience.Key...

Job Description:RJ GLOBAL HOLDINGS PTE. LTD. is seeking a seasoned Customer Experience Transformation Strategist to join our team.About the Role:This strategic role combines expertise in customer experience, M&A, franchise management, and new business development. As a key member of our team, you will be responsible for designing and optimizing customer...

About EVE-ELECTRIC (EVE) CHARGING PTE. LTD.As Singapore's leading EV charging solutions provider, a wholly owned subsidiary of the Land Transport Authority (LTA), we manage Electrical Vehicle (EV) charger deployment for HDB carparks and undertake supporting electrical infrastructure upgrades.Job DescriptionWe are seeking a highly motivated Transformation...

Company OverviewTDCX (SG) PTE. LTD. provides innovative digital customer experience solutions for leading global brands.Salary & BenefitsWe offer attractive remuneration, comprehensive benefits, and performance incentives to support your growth and success.Job Description:About the RoleThis is an exciting opportunity to join our team as a Customer Experience...

Transforming ExperiencesExperience Matters is a renowned event agency based in Singapore, specializing in experiential events that leave a lasting impact. With a proven track record of delivering high-profile government meetings and corporate events for Fortune Global 500 companies, they are looking for talented individuals to join their team.We require...

We are seeking a seasoned Experience Design Lead to spearhead our digital transformation efforts. This key role will oversee the development of intuitive and engaging user experiences across our platforms.About the RoleAs an Experience Design Lead, you will be responsible for leading cross-functional teams to design and deliver seamless user experiences....

Job DescriptionWe are seeking a highly skilled Digital Transformation Lead to join our team at BIMAGE CONSULTING PTE. LTD.About the RoleThe Digital Transformation Lead will be responsible for overseeing the planning and execution of digital transformation initiatives within our organization. This role requires strong leadership, technology acumen, and...

Job OverviewWe are seeking a highly skilled Business Transformation Lead to join our team at Alphawave Technology (S) Pte Ltd. The successful candidate will be responsible for leading and implementing business transformation initiatives, driving growth and improving operational efficiency.Key Responsibilities:Develop and implement business strategies to...

Job DescriptionWe are seeking a highly skilled Digital Transformation Lead to join our team at ROBERT BOSCH (SOUTH EAST ASIA) PTE. LTD.Job Overview:The successful candidate will be responsible for leading digital transformation initiatives aimed at enhancing online and offline sales conversion rates.Main Responsibilities:Develop and execute strategies to...

Job DescriptionWe are seeking an experienced Digital Transformation Lead to join our team at STAR CAREER CONSULTING PTE. LTD.About the RoleThis is a senior leadership position that requires a strong understanding of digital transformation strategies and their implementation in the telecommunications industry.The successful candidate will have extensive...

At Capgemini Group, we are proud of our purpose “Unleashing human energy through technology for an inclusive and sustainable future”. Our success is measured through our value creation, and our overall positive impact. Capgemini Invent is the digital innovation, transformation and consulting global business line of the Capgemini Group, specialising in...

Transform Customer Experience with AUTODESK ASIA PTE. LTD.In this exciting role as an Experience Transformation Strategist, you will join the esteemed team at AUTODESK ASIA PTE. LTD., spearheading innovation in customer lifecycle marketing.This is a unique opportunity to make a meaningful impact on the company's growth by developing and executing targeted...