Customer Experience Transformation Manager

Key Responsibilities:We are seeking a highly skilled Customer Experience Transformation Executive to drive operational efficiency, excellence, and transformation initiatives within the Customer Centre. The ideal candidate will have a strong background in project management, process improvement, and customer experience.The selected candidate will be...

FWD SINGAPORE PTE. LTD. is seeking a highly skilled Customer Experience Transformation Leader to oversee the development and implementation of CX strategy and plans.As a key member of our team, you will play an integral part in ensuring all areas of the business are interrelated and integrated to relay one seamless CX.The ideal candidate will have a 10+ year...

About the RoleWe are seeking a seasoned Customer Experience Transformation Leader to drive strategic planning and management of our contact centre operations. The ideal candidate will possess a strong background in customer support technologies and operations, with a proven track record of delivering improvements in customer experience.Key...

Transforming ExperiencesExperience Matters is a renowned event agency based in Singapore, specializing in experiential events that leave a lasting impact. With a proven track record of delivering high-profile government meetings and corporate events for Fortune Global 500 companies, they are looking for talented individuals to join their team.We require...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

Job Description:RJ GLOBAL HOLDINGS PTE. LTD. is seeking a seasoned Customer Experience Transformation Strategist to join our team.About the Role:This strategic role combines expertise in customer experience, M&A, franchise management, and new business development. As a key member of our team, you will be responsible for designing and optimizing customer...

About United Overseas BankUnited Overseas Bank Limited is a leading bank in Asia with a strong commitment to delivering exceptional customer experiences. Our Channels & Digitalization function is responsible for enabling end-to-end seamless connectivity for our customers across all physical and digital touchpoints.About the RoleWe are seeking a highly...

About EVE-ELECTRIC (EVE) CHARGING PTE. LTD.As Singapore's leading EV charging solutions provider, a wholly owned subsidiary of the Land Transport Authority (LTA), we manage Electrical Vehicle (EV) charger deployment for HDB carparks and undertake supporting electrical infrastructure upgrades.Job DescriptionWe are seeking a highly motivated Transformation...

Company OverviewTDCX (SG) PTE. LTD. provides innovative digital customer experience solutions for leading global brands.Salary & BenefitsWe offer attractive remuneration, comprehensive benefits, and performance incentives to support your growth and success.Job Description:About the RoleThis is an exciting opportunity to join our team as a Customer Experience...

Transform Customer Experience with AUTODESK ASIA PTE. LTD.In this exciting role as an Experience Transformation Strategist, you will join the esteemed team at AUTODESK ASIA PTE. LTD., spearheading innovation in customer lifecycle marketing.This is a unique opportunity to make a meaningful impact on the company's growth by developing and executing targeted...

About United Overseas BankAs a leading bank in Asia, United Overseas Bank Limited (UOB) operates through its head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand.We have been guided by our values - Honorable, Enterprising, United, and Committed - for over 80 years. Our history spans more than eight decades, during...

About Porsche Singapore Pte. Ltd.Porsche Singapore Pte. Ltd. is a trailblazing company that sees the future as an opportunity to enhance the way it engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

We are seeking a highly motivated Event Executive to join our team at Experience Matters PTE. LTD.As an Event Executive, you will be responsible for managing roadshows and festivals, including running live events independently, maintaining timelines, and preparing documentation. You will also liaise with venues, manage event crews, and communicate with...

About the RoleTikTok Pte. Ltd., a global leader in short-form mobile video, is seeking an experienced Digital Transformation Lead to join its team in Singapore. The successful candidate will play a key role in driving strategic projects that enhance customer experience and retention.Key ResponsibilitiesLead global strategic initiatives to improve CSAT,...

Job OverviewWe are seeking a highly skilled and experienced Client Experience Transformation Lead to join our team at DBS Bank Limited. As a key member of our Corporate and Investment Banking division, you will play a critical role in driving the delivery of exceptional client experiences across various business functions.About the RoleThe Client Experience...

We are seeking a talented Experience Transformation Specialist to join our team in Southeast Asia. In this role, you will drive revenue growth by providing strategic SAP Customer Experience (CX) solutions that support clients' digital transformation goals.As an Experience Transformation Specialist, you will be responsible for developing and executing sales...

Quality Service Manager Position at PHILLIP SECURITIES PTE LTDThe estimated salary for this position is SGD 80,000 - SGD 120,000 per annum.Job DescriptionThis role reports to the Head of Quality Service and involves implementing and improving quality within the company. The ideal candidate will have strong customer experience skills and be able to develop...

Transformative Career OpportunitiesWe are seeking a highly motivated and dedicated Contact Centre Representative to join our dynamic team at TDCX (SG) PTE. LTD.About the RoleThis is an exciting opportunity to work with a global leader in the CX industry, providing transformative solutions for world-leading brands. As a Contact Centre Representative, you will...

Drive Customer Satisfaction and Process ImprovementThis role is focused on delivering high standards of customer satisfaction and service quality in the area of Credit Cards acquisition.You will work closely with key stakeholders across the department and cross-functional teams to improve the customer journey, reduce turnaround time, and remove employee...

Transform Customer Connections at Diebold NixdorfWe are revolutionizing the way 75 million people interact with commerce. Join our team in creating exceptional experiences.The Customer Experience Coordinator serves as a liaison between customers, Field Operations, and internal business groups. Ensuring timely appointments and excellent customer service is...