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Clinical Operations Manager

2 months ago

Singapore MA KUANG CHINESE MEDICINE & RESEARCH CENTRE PTE LTD Full time
Job Title: Clinic Manager

We are seeking a highly skilled and experienced Clinic Manager to join our team at Ma Kuang Chinese Medicine & Research Centre PTE LTD. As a Clinic Manager, you will play a vital role in overseeing the daily operations of our TCM clinic, ensuring the delivery of exceptional patient care and services.

Key Responsibilities:
  • Manage the daily operations of the clinic, including front counter services, administrative, and operational matters.
  • Supervise and manage a team of TCM Physicians, patient relations officers, and therapists.
  • Develop and implement business plans to achieve revenue goals and financial targets.
  • Ensure compliance with guidelines set by the Ministry of Health (MOH) and Traditional Chinese Medicine Practitioners Board (TCMPB).
  • Manage inventory, supplies, and equipment, and oversee repair or replacement as needed.
  • Provide innovative solutions to address clinic operational shortcomings and escalate workflow to Operations Manager when required.
Requirements:
  • Minimum requirement of GCE O Level. Diploma or Degree Holder will be a plus.
  • At least 3 years of relevant work experience in TCM Clinic/Aesthetics/SPA operations.
  • Proven performance with strong track record in personal & clinic sales.
  • Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
  • Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills.
  • Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
What We Offer:
  • Attractive remuneration package commensurate with relevant experience.
  • Opportunity to work in a dynamic and growing localised TCM culture.
  • Chance to take ownership of your own clinic operations, revenue, business development, and marketing campaigns.

We regret that only shortlisted candidates will be notified. If you are a motivated and experienced professional looking for a new challenge, please submit your application.