Clinic Operations
20 hours ago
A. Operational Responsibilities
- Clinic Setup: Support the Operations Manager in setting up clinics and meeting MOH/HCSA compliance.
- Staff Qualifications: Ensure clinic staff certifications (SNB, BCLS, etc.) are up-to-date.
- Daily Operations: Oversee smooth clinic workflows, including patient registration, medication dispensing, and inventory.
- Team Management: Supervise staff to maintain a positive team environment.
- SOP Compliance: Help create and enforce SOPs and workflows, ensuring staff are well-trained.
- Incident Reporting: Manage incident reports and follow up on service recovery.
- Rosters: Manage schedules for clinic staff.
- Customer Satisfaction: Maintain high service standards and encourage patient retention.
- Support Roles: Step into any clinic role as needed during high-demand times.
B. Clinical Responsibilities
- Training & Audits: Work with the Operations Manager to maintain clinical quality through training and audits.
- Mentorship: Supervise clinical staff on key procedures.
- Infection Control: Ensure infection control protocols are followed.
- Medication Management: Adhere to safe medicine handling and patient safety standards.
- Documentation: Maintain accurate records for equipment, medications, and logs.
Requirement
- Diploma / Bachelor’s Degree in Nursing or Healthcare Management (or a related field), providing both clinical and operational knowledge.
- Experience in a similar role is a must.
- Familiar with clinic set-up, operating systems, claims systems
- Qualified Nurse License under Singapore Nursing Board – with experience in
- training, clinical competency and audits is a bonus.
- Good communication & PR skills with customer-service qualities
- Able to work 5.5 days a week.
Tell employers what skills you have
Clinical Research
CRO
Medicine
Infection Control
Service Recovery
Clinical Development
Clinical Operations
Healthcare Management
Patient Safety
Operating Systems
Team Management
Audits
Nursing
Customer Satisfaction
Patient Registration
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