Clinic Supervisor

2 months ago


Singapore OUR FERNVALE FAMILY CLINIC PTE. LTD. Full time
Roles & Responsibilities

Job Description

To assist in the daily operations of the clinic inclusive but not limited to the following:

Counter duties:

  • Triage and temperature taking.
  • Familiar with Patient Risk Profile Portal.
  • Registration of patients, dispensing of medication and collection of payments
  • Perform COVID-19 Swabs
  • Explain medical and health screen packages to patients
  • Assist in booking of appointment for patients for chronic disease
  • Follow-up treatment/ blood tests and vaccination
  • Handling of incoming calls and enquiries.
  • Assist doctors with chaperoning and conduct minor procedures

Supervisor duties:

  • Administrative tasks
  • Submission of claims ie. MBS and Managed Care claims for different insurance schemes
  • Ordering of Medications, consumables
  • Manage rostering of staff and doctors – include finding locum doctors
  • Check and reconcile of the incoming payments from government/ insurance company

Requirements:

  • Good command of spoken and written English
  • Good IT proficiency required (Computer system, Managed Care portals)
  • Familiar with MBS, MHCP claim portal and TPA claims (Alliance, IHP, MHC, Parkway Shenton, Adept Health)
  • Ability to speak Mandarin and/or Malay will be an advantage, in order to communicate with and dispense medications to Chinese and Malay speaking patients who are unable to speak English.
  • Minimum GCE O level and above with relevant experience in healthcare/ GP clinic setting.
  • Customer service orientation with pleasant disposition.
  • Experience in GP clinic is necessary. Previous experience as clinic supervisor will be an advantage

Key attributes necessary:

  • Patient Orientated and good patient service is necessary.
  • Driven and willing to learn.
  • Diligent
  • Responsible and motivated team player.
  • Reliable and Honest

** Ability to commit to 3 nights + 1 weekend morning

Basic Salary $3000 - $3500 ( depending on experience).

If interested in the above position, kindly send CV to ourfernvalefamilyclinic@gmail.com


Tell employers what skills you have

Negotiation
Managed Care
Service Orientation
TPA
Written English
Treatment
Inventory
Healthcare
Operations Management
Clinic
Communication Skills
Nursing
Team Player
Customer Service
Disposition
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