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Senior Clinic Operations Manager
2 months ago
Maintain the smooth operation of our clinic, ensuring seamless patient experiences and efficient day-to-day activities. Key responsibilities include managing staff adherence to company policies, supervising clinic operations, and overseeing marketing strategies.
Main Responsibilities:- Evaluate and improve operational processes to enhance efficiency and productivity
- Supervise clinic staff to ensure they adhere to company policies and procedures
- Oversee the completion of insurance and government scheme claims in a timely manner
- Foster strong relationships with patients by addressing feedback and complaints promptly
- Develop and implement effective marketing strategies to increase patient engagement
- Monitor and control inventory levels to prevent stockouts and overstocking
- Strong leadership skills with the ability to motivate and guide team members
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office and Excel for data analysis and reporting
- Able to work independently and as part of a team
- Highly organized with excellent time management skills
- Proven track record of improving operational efficiency and effectiveness
Estimated salary range: SGD 6,500 - 8,000 per month, depending on experience and qualifications.