Incident Management Specialist

4 days ago


Singapore beBeeIncident Full time $4,000 - $6,000

Job Title: Incident Management Specialist

About the Role

We are seeking an experienced Incident Management Specialist to join our team. The ideal candidate will have a strong background in managing accident-related tasks, collaborating with stakeholders, and ensuring timely resolution of high-liability cases.

Key Responsibilities
  • Coordinate incident matters with hirers, contractors, reporting vendors, third-party/workshop, and insurers.
  • Work closely with the settlement team on high-liability incident cases to close cases quickly at acceptable prices.
  • Update monthly claims status provided by insurers.
  • Raise third-party excess invoice for liability down cases to client upon receipt of GIA report.
  • Provide road shows to educate client's drivers on things to look out in the event of an incident.
  • Handle incident own damage claim with GIA report.
  • Raise own damage excess billing to client after vehicle repaired.
  • Raise notification letter to client upon receipt of GIA report.
  • Prepare weekly summary on incident vehicle in contractor's workshop.
  • Liaise with internal workshop for incident replacement in the event of an incident.
  • Monitor vehicle collection after incident repair.
  • Liaise with contractor for quotation daily.
  • Email quotation to client within 2 working days after incident assessment for non-incident related repairs.


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