Incident Management Specialist
16 hours ago
We are seeking an experienced Incident Management Specialist to join our team. In this critical role, you will be responsible for managing technology incidents and ensuring timely resolution of complex issues that impact our business.
Key Responsibilities:- Manage technology incidents with strong command and control, ensuring clear accountability and swift resolution.
- Collaborate with Service Operations and Service Recovery teams to enhance incident management processes.
- Oversee end-to-end Major Incident management to minimize service downtime.
- Participate in incident resolution calls to drive determination, recovery, and resolution efforts.
- Apply problem-solving methodologies to identify root causes.
- Manage problem tickets from initiation to closure.
- Utilize customized tools for accurate incident reporting and assignment.
- Track incident timelines, impact, resolution duration, and associated KPIs.
- Adhere to policies and standards.
- Bachelor's degree in Business, Computer Science, or a related field.
- ITIL certification.
- 8-10 years of experience in managing complex IT initiatives.
- Strong written and oral communication skills.
- Ability to work in a 24x7 shift rotation environment.
- Proven capacity to manage multiple priorities in a fast-paced setting.
As an Incident Management Specialist, you will have the opportunity to make a significant impact on our organization by ensuring timely resolution of complex technology incidents. If you have a strong background in incident management and a passion for problem-solving, we encourage you to apply for this exciting opportunity.
-
Incident Management Specialist
7 days ago
Singapore beBeeIncidentManagement Full time $4,000 - $8,000Incident Management SpecialistWe are seeking a highly skilled Incident Management Specialist to join our team. As an Incident Management Specialist, you will be responsible for managing and resolving complex technical issues that impact our business operations.
-
Incident Management Specialist
1 week ago
Singapore beBeeIncidentManagement Full time $90,000 - $120,000**Job Title:** Incident Management Specialist The role of the Incident Management Specialist is crucial in ensuring that incidents are handled effectively and efficiently. This involves identifying, classifying, and resolving incidents in a timely manner to minimize their impact on business operations. The ideal candidate will have prior experience in...
-
Incident Management Specialist
4 days ago
Singapore beBeeIncident Full time $4,000 - $6,000Job Title: Incident Management SpecialistAbout the RoleWe are seeking an experienced Incident Management Specialist to join our team. The ideal candidate will have a strong background in managing accident-related tasks, collaborating with stakeholders, and ensuring timely resolution of high-liability cases.Key ResponsibilitiesCoordinate incident matters with...
-
Incident Management Specialist
7 days ago
Singapore beBeeIncident Full time $90,000 - $120,000Job Opportunity: Incident Management SpecialistWe are seeking a highly skilled ITSM professional to lead our incident and problem management teams.Key Responsibilities:Lead high-severity incidents/command centers, collaborating with internal teams to restore services during major incidents.Manage high-severity incident communications for all stakeholders,...
-
Incident Management Specialist
2 weeks ago
Singapore beBeeSecurity Full time $80,000 - $120,000Job Role: Incident Management Expertise This is a dynamic opportunity to join our organization as an Incident Management Specialist. The successful candidate will be responsible for providing critical support during crises and incidents, utilizing their expertise in security operations and risk management. The ideal candidate will possess a strong...
-
Incident Resolution Specialist
1 week ago
Singapore beBeeincident Full time $60,000 - $80,000Incident Resolution SpecialistWe are seeking a highly skilled Incident Resolution Specialist to join our team. As an Incident Resolution Specialist, you will be responsible for coordinating incident responses to ensure minimal business impact.Your expertise in ITIL principles and solid understanding of the incident management process will enable you to drive...
-
Incident Resolution Specialist
2 weeks ago
Singapore beBeeincident Full time $90,000 - $120,000Incident Resolution SpecialistJob Overview:A seasoned incident resolution specialist is required to oversee technology incidents impacting business operations. The role entails collaborating with relevant business and technology units to adhere to incident and problem management processes and procedures.Key Responsibilities:Manage technology incidents and...
-
Chief Incident Manager
5 days ago
Singapore beBeeResolution Full time $80,000 - $120,000Incident Resolution SpecialistJob Description:We are seeking a skilled Incident Resolution Specialist to join our team. This critical role requires strong analytical and problem-solving skills, as well as excellent verbal and written communication skills.The primary responsibility of this position is to ensure clear understanding of ITIL principles and...
-
Incident Resolution Specialist
1 week ago
Singapore beBeeincident Full timeIncident Resolution Specialist Job Overview: A seasoned incident resolution specialist is required to oversee technology incidents impacting business operations. The role entails collaborating with relevant business and technology units to adhere to incident and problem management processes and procedures. Key Responsibilities: Manage technology...
-
Incident Management Expert
2 weeks ago
Singapore beBeeIncident Full time $90,000 - $120,000Incident Management SpecialistWe seek an experienced Incident Management Specialist to monitor and respond to various incidents across different domains.Responsibilities:Perform 24/7 threats and events monitoring for various domains, notify stakeholders as neededSupport operations and emergency planning with relevant authoritiesConduct fact-finding on...
