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Incident Management Expert
3 weeks ago
We seek an experienced Incident Management Specialist to monitor and respond to various incidents across different domains.
Responsibilities:- Perform 24/7 threats and events monitoring for various domains, notify stakeholders as needed
- Support operations and emergency planning with relevant authorities
- Conduct fact-finding on incident occurrence, impact assessment, and severity rating, triage with relevant agencies if necessary
- Correlate information from multiple sources to detect any anomalies in incident reporting and response
- Monitor and log incident fact-finding and investigation, status progress
- Inform internal and external stakeholders to manage timely investigation and updates, escalate investigation and post-incident reporting as needed
- Prepare investigation reports and periodic updates with stakeholders
- Prior experience in incident management, investigation, and report writing (2-5 years)
- Familiarity with IT/Info/Data/Cyber security or ICT incident management best practices
- Able to work independently and contribute as a team player
- Good communication and interpersonal skills
This is a unique opportunity to grow and learn in a collaborative environment. We promote a learning culture and encourage professional development.