Incident Resolution Specialist

4 days ago


Singapore beBeeincident Full time

Incident Resolution Specialist

Job Overview:

A seasoned incident resolution specialist is required to oversee technology incidents impacting business operations. The role entails collaborating with relevant business and technology units to adhere to incident and problem management processes and procedures.

Key Responsibilities:

  • Manage technology incidents and ensure timely resolutions.
  • Collaborate with cross-functional teams to identify root causes and implement corrective actions.
  • Develop and maintain incident response plans to mitigate future occurrences.

Requirements:

  • Proven experience in incident management and technical expertise.
  • Strong analytical, communication, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.

Benefits:

Opportunity to work in a dynamic team environment.

Professional growth and development opportunities.



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