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ASEAN MMA Renewal Executive Leader
1 week ago
The Renewals Executive is responsible for driving, forecasting, and ensuring the closure of renewals while creating customer loyalty and growth through irresistible customer experience.
Main Responsibilities- Achieve assigned sales quotas to drive revenue growth
- Direct Customer engagement with Mid-Market Customers across ASEAN
- Manage the direct renewals directly with the end-users
- Builds opportunity pipeline and forecast management for Mid-Market renewal opportunities
- Works closely and aligns with Midmarket sales and partner ecosystems to drive renewal and expansion opportunities
- Provides deal-specific primary and secondary sales support, i.e., deal creation, development, presentation, negotiation and closure
- Serves as an escalation point for all renewal issues that impact the customer's retention and is responsible for driving risk mitigation execution
- Identifies customer upsell and expansion opportunities
- Reports on sales results and analysis by customer segment, region, sales channel, and product
- Coordinates and executes collaborative channel partner, assigned territory sales, and customer sales meetings to increase renewals performance
- Enhance customer and partner relationships, QBR's, drive and close renewals, while aligning TASE's /Sales management meetings.