Cloud Services Manager

1 week ago


Singapur, Singapore ONEBYTE PTE. LTD. Full time
Job Title: Technical Services Manager

ONEBYTE PTE. LTD. is seeking a highly skilled Technical Services Manager to join our team. As a key member of our technical team, you will be responsible for delivering Huawei Cloud services to our customers.

Key Responsibilities:
  • Project Delivery: Responsible for delivering Huawei Cloud projects from solution review to deployment and acceptance.
  • Pre-Sales Support: Responsible for reviewing and validating solutions provided by the pre-sales team.
  • Hardware Setup: Experienced in hardware setup and configuration.
  • UAT Planning: Responsible for producing UAT plans and documents.
  • Aftersales Support: Provides aftersales support for Huawei Cloud services.
  • Cloud Service Availability: Responsible for improving cloud service availability architecture and identifying problems.
  • Technical Support: Provides technical support during customer major guarantee periods.
  • Technical Documentation: Compiles and outputs related technical documents to support customer service standardization.
  • Cloud Operations and Maintenance: Delivers Huawei Cloud operation and maintenance management to help customers smoothly migrate to the cloud.
  • Service Capacity Improvement: Improves service capacity for top customers.
  • Support Plan Delivery: Delivers Huawei Cloud service support plans.
  • Mentoring: Mentors engineers to improve their skills and knowledge.

Tell us about your skills:

  • Maintenance Management
  • UAT
  • Aftersales
  • Supervisory Skills
  • Presales
  • Problem Identification
  • Technical Training
  • Good Communication Skills
  • Packaging
  • Cloud Services
  • Customer Satisfaction
  • Project Delivery
  • Electronics
  • Technical Support


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