Operational Support Assistant
4 weeks ago
Key Responsibilities
As an Operational Support Assistant at DUSTAWAY SERVICES PTE. LTD., you will be responsible for assisting the Operation Manager in supervising daily operations and activities within the Hotel department. This includes coordinating with the Operation Manager on planning and executing tasks and projects, liaising with the HR Department for manpower planning, and interviewing candidates when necessary.
You will also assist the Operation Manager in developing and improving Key Performance Indicators (KPIs) and act as a communication conduit between management and staff. Additionally, you will resolve conflicts and mediate disputes between employees, attend to customer complaints, and ensure customer satisfaction.
Requirements for this role include the ability to work in islandwide locations, willingness to work overtime, including weekends and public holidays, and at least 2-3 years of relevant experience. Excellent interpersonal skills are also essential.
Essential SkillsFront Office
Budgeting
Leadership
Inventory Management
Team Leadership
Scheduling
Hospitality
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