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Technical Support Specialist

2 months ago

Singapore HANS JENSEN LUBRICATORS SINGAPORE PTE. LTD. Full time
About Hans Jensen Lubricators

Hans Jensen Lubricators is a leading provider of cylinder lubrication systems for 2-stroke engines worldwide. With over 100 years of experience, we have established ourselves as a trusted partner for ship owning companies, technical management companies, and engine makers.

The Role

We are seeking a highly skilled and motivated Technical Support Specialist to join our team in Singapore. As a Technical Support Specialist, you will be responsible for providing administrative support, technical support, and troubleshooting solutions to our customers in the Region.

Key Responsibilities
  • Provide technical support and troubleshooting solutions to customers
  • Assist in the development and implementation of technical support processes and procedures
  • Collaborate with the Service Manager and After Sales Service Department to ensure seamless customer support
  • Conduct training and workshops for customers and internal teams
  • Stay up-to-date with industry developments and advancements in technical support
Requirements
  • Technical background in marine engineering, mechanical engineering, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Fluency in written and spoken English
  • Experience in customer service and technical support is an advantage
What We Offer

We offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive salary and benefits package. If you are a motivated and results-driven individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.