Retail Store Operations Manager
6 days ago
We are a dynamic and growing jewellery business, Starlight Jewellery Pte Ltd, seeking a seasoned Retail Assistant Manager to drive sales and deliver exceptional customer experiences in our retail store. As a key member of our management team, you will play a pivotal role in leading a team of retail associates, driving sales growth, and ensuring seamless store operations.
Key Responsibilities:
- Collaborate with the Store Manager to oversee daily store operations, including inventory management and visual merchandising standards.
- Lead and motivate retail staff to achieve sales goals and provide outstanding customer service, fostering a positive and inclusive store environment.
- Develop and implement strategies to drive sales growth, improve customer engagement, and enhance the overall shopping experience.
- Contribute to the recruitment, training, and development of retail associates, ensuring they possess the skills and knowledge required to excel in their roles.
- Work closely with the management team to implement business growth strategies, leveraging market trends and customer insights to inform decision-making.
Requirements:
- Proven experience in retail management or supervisory roles, with a strong track record of driving sales growth and improving customer satisfaction.
- Excellent leadership and communication skills, with the ability to motivate and inspire teams to achieve exceptional results.
- Strong analytical and problem-solving skills, with the ability to interpret sales data and customer feedback to inform business decisions.
- Proficiency in inventory management and POS systems, with the ability to maintain accurate records and optimize store operations.
- Passion for delivering outstanding customer service, with a focus on building strong relationships and driving customer loyalty.
What We Offer:
- Competitive salary and performance-based incentives, reflecting your value to our business.
- Comprehensive health insurance and paid time off, ensuring your well-being and work-life balance.
- Employee discounts on merchandise, allowing you to enjoy our beautiful jewellery at a special rate.
- Opportunities for career advancement within our company, as we continue to grow and expand our operations.
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