Operations Manager

1 month ago


Singapur, Singapore LOTTE Travel Retail Singapore Full time

LOTTE Travel Retail Singapore is currently seeking an experienced Operations Manager to join our team. Lotte Duty Free pride ourselves on providing excellent customer service and a wide range of products to travelers from around the globe.

The Operations Manager will be responsible for overseeing the day-to-day operations of our 19 retail stores across the 4 terminals in Changi Airport, ensuring efficient and smooth operations. They will lead and manage a team of Retail Managers and Operations Support teams and other operational staff, working closely with various departments to drive operational excellence and ensure seamless customer experiences.

Responsibilities:
  • Oversee and manage the overall operations of retail stores, including inventory management, store layouts, visual merchandising, and customer service
  • Develop and implement operational strategies, policies, and procedures to ensure consistent and efficient operations across all stores
  • Monitor and analyze store performance and KPIs to identify areas for improvement and implement action plans
  • Collaborate with other departments, such as Logistics, HR, Omni Channel and Finance, to align operational strategies and goals
  • Lead and motivate the Operations team to achieve targets and objectives
  • Develop and review Operations related processes to ensure compliance with company policies, procedures, and regulations
  • Manage relationships with internal & external vendors, suppliers, and service providers
  • Participate in the development of annual budgets and monitor expenditures to ensure cost efficiency
  • Conduct regular store visits to assess store operations and provide guidance to store teams
  • Stay updated on industry trends, market conditions, and competitors' activities
  • Any other ad-hoc duties as assigned by the management

Requirements

  • Bachelor's degree in Business, Retail, Operations, or a related field
  • Minimum 10 years of experience in Management level in retail operations, preferably in the travel retail or FMCG industry
  • Proven track record of successfully managing retail operations and driving operational excellence
  • Strong leadership and management skills, with the ability to effectively lead and motivate a team
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Detail-oriented with a focus on delivering high-quality results
  • Ability to work in a fast-paced and dynamic environment
  • Proficient in Microsoft Office Suite
  • Flexibility to work on weekends and public holidays, as required

Benefits

  • We offer attractive salary packages that commensurate with relevant work experience
  • Annual Leave from 18 days to 20 days
  • Medical Outpatient insurance coverage
  • Group Hospitalization and Surgery insurance coverage
  • Group Dental insurance coverage
  • Performance bonuses subject to company's and individual's performances

  • IT Operations Manager

    2 weeks ago


    Singapur, Singapore TEKsystems Full time

    Job Summary Job Description & Requirements The Head of IT Operations will lead the IT Operations team, ensuring the efficient, reliable, and secure operation of all IT systems and infrastructure. This role is critical in supporting the organization's overall business objectives by implementing and maintaining scalable IT solutions, driving...

  • Operations Manager

    10 minutes ago


    Singapur, Singapore Careers@Gov Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team at Careers@Gov. The successful candidate will be responsible for reviewing and developing business processes to support various incentives programmes, augment operational efficiency, and improve service delivery in funding administration.Key...

  • IT Operations Manager

    9 minutes ago


    Singapur, Singapore PERSOL Singapore Full time

    IT Operations ManagerPERSOL Singapore is seeking a skilled IT Operations Manager to oversee our technology initiatives. In this role, you will be tasked with orchestrating and supervising all IT operations, financial planning, and workforce management. Your expertise will be crucial in evaluating IT frameworks, crafting strategic approaches, and spearheading...

  • Operations Manager

    1 month ago


    Singapur, Singapore ESCAPE GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for an experienced and dynamic Operations Manager to oversee the daily operations of our escape rooms. The Operations Manager will be responsible for ensuring operational efficiency, delivering outstanding customer service, and leading a team of dedicated staff.Key Responsibilities: 1. Operational Oversight: - Manage...

  • Operations Manager

    3 months ago


    Singapur, Singapore Commonwealth Concepts Full time

    Operations Manager 3 Nov Written By Commonwealth Concepts Job Description You will drive the Food Retails Business and operations. This includes the full span of our bread sales into major supermarket chains as well as sales across multiple marketplace portals including our own. The scope will also include managing a limited subset of retail kiosks...

  • Manager, Operations

    3 months ago


    Singapur, Singapore Standard Aero Full time

    Reporting Relationship The Operations Manager reports directly to the General Manager. Responsibilities: A key member of local management team, he/she provides tactical leadership and management direction to the Production Operations and Facilities Maintenance team in the organization. His/her key challenges are to spearhead the operational...

  • IT Operations Manager

    7 minutes ago


    Singapur, Singapore PERSOL Singapore Full time

    IT Operations LeaderPERSOL Singapore is seeking a seasoned IT Operations Leader to oversee our technology management initiatives. In this role, you will be tasked with orchestrating and supervising comprehensive IT operations, including budgeting and workforce management. Your expertise will be crucial in evaluating IT frameworks, formulating strategic...

  • Operations Manager

    4 minutes ago


    Singapur, Singapore Thermo Fisher Scientific Full time

    About the Role:We are seeking an experienced Operations Manager to join our team at Thermo Fisher Scientific. As a key member of our program team, you will be responsible for managing the day-to-day operations of the team, ensuring that contracted services are delivered flawlessly and in accordance with client and company policies and procedures.Key...

  • Operations Manager

    3 months ago


    Singapur, Singapore Study Group Full time

    Company Overview: Embark on a transformative journey with Study Group, a global leader in international education. We empower students worldwide to unlock their full potential through innovative pathways to higher education, forged in collaboration with prestigious universities and institutions. Position Title: Operations Manager Location: Singapore...

  • Operations Manager

    3 months ago


    Singapur, Singapore BNI Full time

    Job Summary Job Description About BNI®: Established in 1985, BNI is the world’s largest business referral network. With over 320,000 small-to medium-size business Members in over 11,000 Chapters across 78+ Countries, we are a global company with local footprints. Our proven approach provides Members with a structured, positive, and...

  • Operations Manager

    2 months ago


    Singapur, Singapore Barnes Full time

    Barnes Aerospace , a business of Barnes Group Inc. (NYSE: B) is an international manufacturer of precision-machined and fabricated components and assemblies for original equipment manufacturer (OEM) turbine engine, airframe and industrial gas turbine builders throughout the world, and for the military. Barnes Aerospace also provides jet engine...

  • Operations Manager

    6 minutes ago


    Singapur, Singapore Flash Coffee Full time

    About Flash CoffeeFlash Coffee is a rapidly expanding tech-enabled coffee chain in Asia, committed to making high-quality coffee accessible to the region's rising middle class. Our award-winning coffee menu is curated by World Barista Champions, and we serve it at affordable prices. Customers can use our app to order and pay online, choosing to pick up their...

  • Operations Manager

    7 minutes ago


    Singapur, Singapore Fednav Limited Full time

    About Fednav LimitedFednav Limited, a leading international dry bulk shipping company, is seeking a highly skilled and experienced Operations Manager to join our team in Singapore.Job SummaryWe are looking for a seasoned professional to oversee the safe and efficient operation of our fleet of ships. The successful candidate will be responsible for ensuring...

  • Manager, Operations

    2 months ago


    Singapur, Singapore CapitaLand Full time

    Job Description You will be part of the Commercial Operations team and reporting to the Centre Manager. Responsibilities Lead and supervise a team of Property Executives, Senior Admin Assistants, Senior Technicians and/or Technicians in buildings as assigned Supervises maintenance works to ensure that contract service providers perform all...

  • Operations Manager

    2 months ago


    Singapur, Singapore Ultimate Performance Full time

    Join Our Team in Singapore: A Pioneering Opportunity at Ultimate Performance Have you ever dreamed of making a significant impact in the vibrant heart of Singapore with a globally recognized leader in personal training? Ultimate Performance, spanning from Singapore to L.A., offers an unparalleled career opportunity for a dynamic Operations Manager to join...

  • Operations Manager

    4 weeks ago


    Singapur, Singapore NodeFlair Full time

    We are working with a Security solutions provider and as part of their continued growth, NodeFlair has been engaged to search for an Operations Manager to join their Singapore team. Duties: Manpower Management: Deploy and manage officers across sites; handle scheduling and redeployment.Officer Oversight: Manage training, appraisals, discipline, and adherence...


  • Singapur, Singapore ITCAN Full time

    Exciting Career Opportunity:We are seeking a proactive individual to take on the role of Assistant Operations Manager. This position is ideal for those who excel in overseeing operational processes and driving efficiency.Formulate procurement strategies for operational projectsEstablish management and risk mitigation plansOrganize and oversee operational...

  • Operation Manager

    2 months ago


    Singapur, Singapore Datwyler Full time

    Operation Manager Apply for Job Enter your email to apply Date: Jul 25, 2024 Location: Singapore, SG, 608526 Company: Datwyler Successful digitization starts with Datwyler’s pioneering IT infrastructure. Datwyler IT Infra is an internationally established company with its headquarters in Switzerland and affiliates in Europe,...

  • Operation Manager

    3 weeks ago


    Singapur, Singapore Datwyler Full time

    Operation Manager Apply for Job Enter your email to apply Date: Aug 24, 2024 Location: Singapore, SG, 608526 Company: Datwyler Successful digitization starts with Datwyler’s pioneering IT infrastructure. Datwyler IT Infra is an internationally established company with its headquarters in Switzerland and affiliates in Europe,...


  • Singapur, Singapore Unison Consulting Pte Ltd Full time

    Position OverviewThe Operations Transformation Manager will collaborate closely with the Operations team to evaluate the Target Operating Model for the implementation of a new platform. This role involves testing and approving any necessary requirements for the new operational framework.Key ResponsibilitiesDesign and spearhead the strategic transformation...