Zendesk Business Development Manager

4 weeks ago


Singapore Zendesk Full time

We are seeking a highly motivated and results-driven SMB Account Executive to join our team at Zendesk. As an SMB Account Executive, you will be responsible for driving top-line revenue growth by acquiring new customers and developing strategies for account expansion.

Key Responsibilities:
  • Drive sales revenue growth through acquisition of new customers and development of strategic account plans.
  • Build and maintain strong relationships with existing customers to ensure high satisfaction and retention levels.
  • Identify and pursue opportunities to cross-sell additional products and services to existing customers to optimize account revenue and profitability.
  • Analyze customer data, intents, and adoption history to effectively prospect new clients and enhance retention strategies.
  • Communicate the benefits of Zendesk products to customers, aligning them with business objectives to ensure customer satisfaction and product expansion.
  • Lead competitive sales cycles using strong communication skills and value selling to articulate compelling business cases.
Requirements:
  • Bachelor's degree or equivalent experience required.
  • At least 2 years of B2B sales or solution engineering experience, preferably in the SaaS industry with a proven record of exceeding sales targets.
  • Experience in managing and expanding customer relationships at various levels.
  • Strong presentation, negotiation, and deal closing skills.
  • Ability to handle high volumes of opportunities simultaneously while maintaining accurate tracking and forecasting.

We offer a competitive salary range of $80,000 - $120,000 per year, depending on location and experience. Our hybrid work model enables us to come together in person and remotely, giving our people flexibility and work-life balance. Join our mission to power exceptional service for every person on the planet and become a part of our diverse and inclusive team.



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