Housing and Facilities Coordinator

4 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Join Our Team
We are seeking a talented individual to join our dynamic team at NTU's Office of Campus Housing. As a Customer Relationship Manager, you will play a critical role in ensuring that our residents receive exceptional service and support. Your primary responsibilities will include engaging residents on their queries and requests, processing accurate billing, and reviewing customer outstanding records.

Main Responsibilities
  1. Engage residents on their queries and requests via various channels.
  2. Process accurate billing of hall fees and other payable items.
  3. Review customer outstanding records and conduct prompt debt recovery measures.


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