Housing Operations Administrator

4 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

Nanyang Technological University (NTU) is a leading research-intensive university in Singapore. The Office of Campus Housing (OCH) serves to provide an optimal on-campus living environment for students and faculty. As a Residential Operations Coordinator, you will play a key role in ensuring the satisfaction of our residents.

Job Summary

As a Residential Operations Coordinator, you will be responsible for managing and resolving residents' requests and complaints, coordinating daily inspections of OCH managed spaces, and overseeing service delivery. You will work closely with internal and external stakeholders to ensure that our residents receive the highest level of service.

Key Responsibilities
  • Manage and resolve residents' requests and complaints in a timely and professional manner
  • Coordinate daily inspections of OCH managed spaces to ensure a safe and secure living environment
  • Oversee service delivery and ensure compliance with contractual obligations
  • Collaborate with internal and external stakeholders to resolve issues and improve service delivery
Requirements

We are looking for an individual with a strong passion for delivering exceptional customer service and a minimum of 1 year of relevant working experience in residential management, customer service, or facilities management. Experience in student hostels, staff housing, or hospitality services would be advantageous.



  • Singapore National University of Singapore Full time

    **Date**:18 Sep 2024 **Location**: UNIV ADMIN, Kent Ridge Campus, SG **Company**:National University of Singapore Duties & Responsibilities - Check in and check-out guests in a confident, professional, and friendly manner, and provide information about the housing facilities and amenities. - Liaise with housekeeping and maintenance sections to ensure the...


  • Singapore Housing and Development Board Full time

    **What the role is** - You will perform administrative duties to support the Group’s operations in areas such as administration, human resources, finance & procurement. You will also be involved in the preparation of submissions and compilation of reports. **What you will be working on** - You will be part of a team providing support in a variety of admin...


  • Singapore NTU (Nanyang Technology University- MainOffice-HR) Full time

    About Our TeamThe Office of Campus Housing (OCH) is a dynamic team dedicated to providing exceptional service to residents of NTU's student and faculty housing, athletes, and users of sports & recreation facilities on campus.Job DescriptionThe successful candidate will have the opportunity to develop, contribute, and grow holistically across areas of...


  • Singapore THRIVE HEALTHCARE PTE. LTD. Full time

    **About Thrive Healthcare Many people struggle with getting back to moving and feeling normal after suffering from an illness or injury. At Thrive Healthcare, we have identified a gap in post-discharge care. That is, many patients are discharged with the notion that they are able to seek their own rehabilitation. But that is not always true. And this is why...


  • Singapore Housing & Development Board Full time

    Join to apply for the User Experience Designer role at Housing & Development Board What The Role Is The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in...

  • Systems Specialist

    2 days ago


    Singapore Housing and Development Board Full time

    **About Us!** The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising...

  • Iot Specialist

    2 days ago


    Singapore Housing and Development Board Full time

    **About Us!** The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising...

  • Estate Manager

    2 days ago


    Singapore Housing and Development Board Full time

    **What the role is** - Estate Manager (Planning & Projects Team) **What you will be working on** - You will define customers’ needs and work on projects to drive operational efficiency and customer service excellence of the Sales Department. These projects range from creating dashboards / reports to monitor service delivery standards and provide business...


  • Singapore NTU (Nanyang Technology University- MainOffice-HR) Full time

    About the DepartmentThe Office of Campus Housing (OCH) at Nanyang Technology University is responsible for providing an optimal on-campus living environment for students and faculty. Our team is committed to delivering exceptional service to residents, athletes, and users of sports & recreation facilities.Job SummaryWe are seeking a highly motivated...


  • Singapore Housing and Development Board Full time

    **What the role is** - Corporate Administrative Executive **What you will be working on** - The job responsibilities of the Corporate Administrative Executive include: a) Working with the Corporate Administrative Manager to manage the Corporate Registry and support Knowledge Management initiatives, e.g. digitization of hardcopy files; revamp of the digital...


  • Singapore HOTLOTZ PTE. LTD. Part time

    Roles & ResponsibilitiesHotlotz is Singapore's fast-growing auction house.We hold 50+ timed online auctions each year, connecting local sellers with local and international buyers.We operate a hybrid 'bricks and clicks' business model, combining a physical saleroom where items can be viewed with an innovative digital bidding platform.Auction categories...


  • Singapore HOTLOTZ PTE. LTD. Part time

    Roles & ResponsibilitiesHotlotz is Singapore's fast-growing auction house.We hold 50+ timed online auctions each year, connecting local sellers with local and international buyers.We operate a hybrid 'bricks and clicks' business model, combining a physical saleroom where items can be viewed with an innovative digital bidding platform.Auction categories...


  • Singapore SECURISTATE PTE. LTD. Full time

    Provide assistance to residents and visitors and attends to their enquiries and feedback. - Provide issue resolution to residents’ feedback and escalate issues when necessary. - Log all calls received promptly and accurately. - Assist residents in facilities booking (e.g. function room and BBQ booking) and use of other leisure facilities (e.g. gym, steam...


  • Singapore Housing and Development Board Full time

    **What the role is** - Corporate Administrative Executive **What you will be working on** - a) working with the Corporate Administrative Manager to manage and maintain key Knowledge Management ICT systems like the digital documents repository and digital assets management system; b) managing corporate assets and resources, e.g. artworks, furnishings, IT...


  • Singapore Synergy Global Housing, LLC Full time

    **SUMMARY**:The Client Services Counselor partners with the Business Development Managers and Client Services Coordinators to sell and service new and existing clients. The Client Services Counselor serves as a liaison between the Corporate Client and Synergy Global Housing. It is an inside sales position that includes administrative tasks. **REPRESENTATIVE...


  • Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    About UsWe are part of NTU, a leading institution committed to excellence in education and research. We aim to provide the best possible on-campus living environment for students and faculty to excel in learning, research, teaching, and other NTU-related work.RequirementsRelevant working experience in residential management/services, customer...

  • Systems Analyst

    2 days ago


    Singapore Housing and Development Board Full time

    **About Us!** The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising...


  • Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time

    **JOB SUMMARY Responsible for the management of all aspects of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent, Guest Relations Agent, Front Desk Agent, Matrix Coordinator, Club Concierge, Club Attendants and Learning Coaches, in accordance with hotel standards. Directs, implements and maintains a service and management...

  • Front of House

    18 hours ago


    Singapore ANARCHY FITNESS PTE. LTD. Full time

    Are you someone who possesses excellent communication skills with a positive attitude and an appetite for challenge and growth? If so, you might be a great fit for our company. We are a successful fitness start-up company and we are looking for a number of Front of House associates at our fitness studio located in the CBD. Job Specifications: - Serves...

  • Fund Administrator

    18 hours ago


    Singapore GENEDANT PTE. LTD. Full time

    **Provide a range of fund accounting and administration responsibilities to stakeholders** - Act as the main point of contact for day-to-day fund operations to coordinate and drive internal reporting standards and maintain timely updates from external parties - Manage all finance functions relating to the investment exposures including onboarding, capital...