Be a Project Success Partner

2 days ago


Singapore beBeespecialist Full time
Project Support Specialist Job Description

This role is ideal for individuals who can work independently and as part of a team to deliver high-quality project outcomes.

  • The Project Support Specialist will be responsible for providing comprehensive support to designated participants, ensuring timely and accurate information gathering.

To achieve this, the successful candidate will need to develop a deep understanding of participant business operations and procedures to facilitate effective information gathering.

Key responsibilities include:

  • Becoming a specialist in project content, objectives, and deliverables.
  • Gathering information through outbound calls, email exchanges, and on-site visits.
  • Maintaining consistent communication with participants and staying informed about new contacts.
  • Accurately compiling, recording, and inputting information into the system, including thorough case documentation.
  • Implementing strategies and initiatives to improve participation rates.
  • Generating monthly progress reports on completion status and service level achievements for reporting officers.
  • Providing information analysis and progress predictions to management and stakeholders.

Requirements:

  • Degree in a relevant field.
  • Experience managing large employee-based accounts is a plus.
  • Proficiency in MS Word and Excel for reporting and progress tracking.
  • Strong verbal communication skills are essential for daily tasks.
  • Able to communicate effectively and manage interactions across different organizational levels, both internally and externally.
  • Detail-oriented and thorough in task execution.
  • Successful completion of a training course and assessments is required before operational deployment.

Please note that Singaporeans only are eligible for this position.



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