Senior Account Services Officer

3 weeks ago


Singapur, Singapore United Overseas Bank Full time

Position: Senior Officer, Account Services (Merchant), Card Operations Processing Centre

Company Overview

United Overseas Bank Limited (UOB) stands as a prominent financial institution in Asia, boasting a comprehensive network of over 500 branches and offices across 19 countries and regions within the Asia Pacific, Europe, and North America. With a rich history exceeding 80 years, UOB is committed to its core values of Honorable, Enterprising, United, and Committed, ensuring a steadfast dedication to ethical practices, future-oriented strategies, teamwork, and sustainable success.

Department Overview

The Card Operations Processing Centre plays a crucial role in managing and facilitating card-related services, ensuring seamless operations and exceptional service delivery to our clients.

Key Responsibilities

  • Oversee and manage account services for merchant clients, ensuring high standards of service.
  • Collaborate with various departments to enhance operational efficiency and customer satisfaction.
  • Monitor account activities and provide insights to improve service offerings.
  • Engage with stakeholders to address inquiries and resolve issues effectively.

Qualifications

  • Proven experience in account management or related fields within the banking sector.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work collaboratively in a fast-paced environment.

We are looking for a dedicated professional who is passionate about delivering exceptional service and driving operational excellence in the banking industry.



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