Support Student Experience Coordinator

3 days ago

Singapore beBeeMarketing Full time $45,000 - $60,000

**Job Overview**

We are seeking a highly skilled and motivated Student Support & Marketing Professional to join our team. This role is ideal for individuals who are passionate about delivering exceptional student experiences and contributing to impactful marketing efforts.

As a key member of our team, you will play a vital role in ensuring a smooth experience for prospective and current students, while also supporting the school's marketing and promotional initiatives.

Key Responsibilities:

  • Respond to all enquiries (email, telephone, and walk-ins), providing relevant information and guidance to prospective students and their families.
  • Assist with all student admissions processes, including contracts, student pass applications, insurance coverage, and other administrative tasks.
  • Maintain accurate and up-to-date records in student files and admissions databases for management review.
  • Coordinate with internal departments to facilitate smooth student transfers and onboarding.
  • Work closely with Finance on student fee matters, such as tuition payments and agent commissions, ensuring compliance with procedures.
  • Conduct surveys to gather student feedback, collate results, and prepare reports for analysis.
  • Participate in school events, committees, and provide support where required in enhancing the overall student experience.
  • Plan and coordinate school tours for prospective students and parents, including scheduling, staff liaison, and on-site arrangements.
  • Support the development and implementation of marketing strategies to promote the school, including agent coordination and partnership outreach.
  • Prepare slides, presentations, and seminar materials for marketing events.
  • Create brochures and other marketing materials, ensuring alignment with the school's brand and seeking necessary approvals.
  • Organise and participate in local and overseas marketing events, including open houses, roadshows, and school promotions in collaboration with agents, parents, and internal teams.

Requirements:

  • 2-3 years of relevant experience, preferably in the education industry.
  • Bachelor's degree or diploma in a relevant field.
  • Strong organisational and interpersonal skills with a cheerful and positive attitude.
  • Ability to work independently and as part of a team.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint).
  • Excellent written and spoken communication skills.
  • Knowledge or experience in marketing will be an added advantage.

Application Method

Interested applicants are invited to apply by completing the form at the following link and uploading their CV:

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