Desktop Operations Expert

4 days ago

Singapore beBeeCareer Full time $90,000 - $120,000

**IT Support Specialist Role Overview**

We are seeking a skilled IT Support Specialist to join our organization. As part of our team, you will play a crucial role in ensuring the seamless operation of our IT systems and infrastructure.

The ideal candidate will have excellent technical skills, a strong understanding of desktop operating systems and infrastructure, and experience in supporting complex IT environments.

  • Provide direct end-user support through projects that deliver changes to the end-user environment.
  • Handle desktop refresh and replacement initiatives, removing Not Permitted Technology in a timely manner.
  • Assist users with questions, incidents, and requests, tracking, measuring, and escalating as necessary.
  • Support patching and upgrading of end-user devices.
  • Address quality and schedule conflicts.

To be successful in this role, you will need:

  • 4+ years of experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector.
  • Knowledge of desktop operating systems and infrastructure required for enterprise deployments.
  • Familiarity with Desktop Services security and access standards and practices.
  • Basic understanding of networking and server technologies.
  • Proficiency in supporting a Windows 7 desktop environment and Microsoft Office applications.
  • Excellent communication and analytical skills.

In return, we offer a competitive salary, opportunities for career growth and development, and a dynamic work environment. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.

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