Strategic Account Manager

1 week ago


Singapore ADVENTUS SINGAPORE PTE. LTD. Full time

ADVENTUS SINGAPORE PTE. LTD. is seeking a highly motivated and results-driven Strategic Account Manager to join our team. This role will be based in Singapore and will require the candidate to have excellent communication skills, a strong analytical mindset, and the ability to work effectively in a fast-paced environment.

The estimated salary for this position is $8,500 - $12,000 per month, depending on experience and qualifications.

About the Role

We are looking for a talented professional who can lead and drive service delivery for assigned accounts, ensuring that all projects are implemented successfully and on time. The ideal candidate will have a strong background in business development, customer success, and account management, with a proven track record of delivering results in a competitive market.

Key Responsibilities
  • Lead Service Delivery: Drive service delivery for assigned accounts, ensuring that all projects are implemented successfully and on time.
  • Project Implementation: Accountable for the success of project implementations for assigned contracts, working closely with internal teams to ensure seamless execution.
  • Customer Communication: Manage and communicate with key holders on daily operational support, providing timely updates and resolving any issues that may arise.
  • Sales Performance: Act as the point of contact for service delivery, responsible for sales performance and revenue growth for assigned accounts.
  • Talent Management: Manage a team of desktop/system/network and helpdesk engineers, during transition phases, the team will work closely with customers on the on-boarding of service/equipment.
Requirements
  • Education: Bachelor's Degree in any discipline, ideally from an established local Singapore university.
  • Experience: Advantageous to possess relevant internship experience, however, no full-time work experience is necessary.
  • Skills: Good communication skills and comfortable with stakeholder management, ability to multi-task, and comfortable handling a large portfolio of customer accounts.
  • Languages: Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers).


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