Strategic Account Manager

2 months ago


Singapore POINTSTAR PTE. LTD. Full time
Roles & Responsibilities

Strategic accounts managers build and maintain strong relationships with key business clients. You will regularly communicate with clients, resolve client queries, and increase revenue by promoting product innovation. You also will collaborate with sales teams to generate sales leads, including up-selling and cross-selling PointStar’s various products. The Strategic Account Manager is responsible for achieving sales quota and assigned strategic account objectives.

Job Descriptions:

  1. Maintain key relationships with strategic accounts.
  2. Build relationships with C-level decision-makers as well as other stakeholders.
  3. Identify opportunities for upselling and cross-selling.
  4. Maintain the level of business with existing customers.
  5. Understand their business directions and integrate our digital transformation offerings into their strategic plans.
  6. Have prior experience in IT infrastructure sales, managed services,
    analytics, and AI.
  7. Work together with technical account managers and pre-sales to
    achieve outcomes.
  8. Regularly meet with our strategic clients and update them on new updates in products and plan form implementation if required.
  9. Participate in internal weekly/monthly meetings for team enhancement, and new business strategy.
  10. Handle renewals, upsells, and upgrades.
  11. Ability to pitch new projects and influence new projects.

Requirements:

  1. Having experience in B2B sales in a related industry is advantageous.
  2. Having experience in IT infrastructure sales, managed services,
    analytics, and AI is preferred.
  3. In-depth knowledge of client relationship management strategies.
  4. Superb interpersonal, communication, and collaboration skills.
  5. Great problem-solving and analytical abilities.
  6. Excellent organizational and time management skills.

Tell employers what skills you have

Digital Transformation
Account Management
Upselling
Product Innovation
Managed Services
Cloud Computing
Job Descriptions
Analytical Abilities
IT infrastructure
Presales
Relationship Management
Selling
management strategy
Business Strategy
B2B
Cross Selling
Customer Satisfaction

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