Retail Training and Development Expert

7 days ago

Singapore beBeeDevelopment Full time $90,000 - $120,000
Job Title:

Training and Development Specialist

Description:
  • We are seeking an experienced Training and Development Professional to join our team. In this full-time position, you will be responsible for designing and delivering comprehensive training programs to upskill our retail staff, ensuring they are equipped with the knowledge and skills to provide exceptional customer service and drive sales.
Responsibilities:
  • Developing and facilitating engaging training sessions on product knowledge, sales techniques, customer service, and other relevant retail topics;
  • Identifying training needs and designing customized programs to address skill gaps;
  • Facilitating in-store training sessions on weekdays during retail hours;
  • Monitoring and evaluating the effectiveness of training initiatives, making adjustments as necessary;
  • Providing one-on-one coaching and mentoring to support the professional development of retail staff;
  • Collaborating with HR and Operations teams to identify training needs and design customized modules;
  • Aligning training with company strategic objectives;
  • Maintaining training records and providing progress reports.
Requirements:
  • Relevant qualification in a field such as Education, Human Resources, or Business;
  • Minimum 3 years of experience as a Trainer or L&D Professional, preferably in the retail industry;
  • Excellent facilitation and presentation skills, with the ability to engage and motivate adult learners;
  • Strong understanding of adult learning principles and the ability to design effective training programs;
  • Proficient in data analysis and using metrics to measure training impact;
  • Excellent communication and interpersonal skills, with the ability to build rapport with employees at all levels;
  • Possession of passion for learning and development, with a commitment to continuous improvement.
What We Offer:
  • Competitive salary and performance-based bonuses;
  • Comprehensive benefits package, including medical benefits;
  • Opportunities for career advancement and professional development;
  • A supportive and collaborative work environment.
About Us:

We are a leading retailer of premium beauty and wellness products. Our company culture is built on the principles of teamwork, respect, and a commitment to personal and professional growth.

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