
Retail Training and Development Specialist
1 week ago
We are seeking a skilled Training and Development Professional to join our organization. In this role, you will be responsible for designing and delivering comprehensive training programs to enhance the skills of our retail staff.
In order to achieve this goal, you will work closely with various teams to identify areas where our staff need improvement and design customized training sessions to address these skill gaps.
Some key responsibilities include:
- Developing and facilitating engaging training sessions on product knowledge, sales techniques, customer service, and other relevant retail topics
- Identifying training needs and designing customized programs to address skill gaps
- Facilitating in-store training sessions on weekdays during retail hours
- Maintaining accurate records of training activities and providing progress reports as needed
To be successful in this role, you will require:
- A relevant qualification in a field such as Education, Human Resources, or Business
- Minimum 3 years of experience as a Trainer or Learning and Development professional, preferably in the retail industry
- Excellent facilitation and presentation skills, with the ability to engage and motivate adult learners
- A strong understanding of adult learning principles and the ability to design effective training programs
- Proficient in data analysis and using metrics to measure training impact
We offer a competitive salary and performance-based bonuses, comprehensive benefits package, opportunities for career advancement, and a supportive and collaborative work environment.
If you're passionate about training and development, and eager to contribute to the success of our organization, we encourage you to apply for this exciting opportunity.
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