Retail Training Specialist

2 days ago

Singapore beBeeTraining Full time

Training and Development Professional

We are seeking an experienced Training and Development Manager to join our team. In this full-time position, you will be responsible for designing and delivering comprehensive training programs to upskill our retail staff.

  • Developing and facilitating engaging training sessions on product knowledge, sales techniques, customer service, and other relevant retail topics
  • Identifying training needs and designing customized programs to address skill gaps
  • Facilitating in-store training sessions on weekdays during retail hours
  • Monitoring and evaluating the effectiveness of training initiatives, making adjustments as necessary
  • Providing one-on-one coaching and mentoring to support the professional development of retail staff
  • Collaborating with the HR and Operations teams to identify training needs and design customized modules
  • Aligning training with the company's strategic objectives
  • Monitoring training effectiveness through feedback and KPIs to refine future programs

Required Skills and Qualifications

  • Relevant qualification in a field such as Education, Human Resources, or Business
  • Minimum 3 years of experience as a Trainer or L&D professional, preferably in the retail industry
  • Excellent facilitation and presentation skills, with the ability to engage and motivate adult learners
  • Strong understanding of adult learning principles and the ability to design effective training programs
  • Proficient in data analysis and using metrics to measure training impact
  • Excellent communication and interpersonal skills, with the ability to build rapport with employees at all levels
  • Passion for learning and development, with a commitment to continuous improvement

Benefits

  • Competitive salary and performance-based bonuses
  • Comprehensive benefits package, including medical benefits
  • Opportunities for career advancement and professional development
  • Supportive and collaborative work environment

About Us

We are a leading retailer of premium beauty and wellness products. Our company culture is built on the principles of teamwork, respect, and a commitment to personal and professional growth.

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