
Strategic Customer Experience Manager
1 week ago
We are seeking an experienced and strategic customer support leader to oversee our support operations and elevate our service experience for clients and candidates.
This role is central to ensuring that every inbound interaction is resolved efficiently, while also driving proactive improvements through data insights automation and content.
You will play a key role in improving retention and growth especially within our non-core areas. The ideal candidate will have strong leadership skills the ability to motivate a team and a proven track record of success in delivering high-quality results.Required Skills and Qualifications:
- Strong leadership skills with the ability to motivate a team
- A proven track record of success in delivering high-quality results
- Excellent communication and problem-solving skills
Benefits: This role offers a competitive salary package including benefits such as health insurance retirement savings and paid time off. Additionally you will have opportunities for professional growth and development within the company. If you are looking for a challenging and rewarding career opportunity apply now
What We Offer: In addition to the above benefits we offer a dynamic work environment collaborative team culture and a comprehensive training program to help you succeed in your new role.
-
Customer Experience Manager
1 week ago
Singapore Hegen Pte Ltd Full timeHegen is a fast-growing company specialising in mother and baby products and with a mission to enhance the breastfeeding journey and help ease the transition into parenthood with meaningful products and services. As one of the top 10 fastest growing companies in Singapore, Hegen takes pride in creating innovative and practical solutions for time-strapped...
-
Strategic Customer Experience Leader
2 weeks ago
Singapore beBeeLeadership Full time $150,000 - $200,000About the Role: We are seeking a strategic leader to oversee our Customer Experience Team, driving collaboration and innovation to enhance customer satisfaction.This role will be responsible for developing and implementing the vision and operational plan for customer advocacy, identifying opportunities to improve capabilities and align with broader business...
-
Customer Experience Manager
1 week ago
Singapore LUXURY VENTURES PTE. LTD. Full timeRoles & ResponsibilitiesPosition SummaryProvides leadership that optimizes sales result with specific ownership for the customer experience on the sales floor. Drives result by developing and executing short term action plans and long-term strategies. Leads brand initiatives to create an excellent Associate and customer experience while meeting and...
-
Manager Customer Experience
1 day ago
Singapore Porsche Asia Pacific Full time**Tasks**: - Drive the regional strategy and ensure cross-functional integration, management, and planning for a best-in-class Customer Experience across the customer journey, maximizing customer excitement at each individual touchpoint. - Manage and develop the Customer Experience function to enhance performance by setting clear KPIs and measuring against...
-
Customer Experience Marketing Manager
1 week ago
Central Singapore EMARSYS PTE. LTD. Full time**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $8,000 - $10,000 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 141779**Job Views** - 1Roles & Responsibilities **Roles & Responsibilities** As part of the Strategic Services team, the **Customer Experience Marketing Manager** is responsible for the...
-
Customer Experience Manager
1 week ago
Singapore beBeeDirector Full time $90,000 - $120,000Customer Advocacy Director Role">Job DescriptionThis role is responsible for managing and overseeing the operations of our customer experience team, representing the heart of our global customer experience operation. The director will be accountable for developing and implementing the strategic vision and operational plan for customer advocacy, while...
-
Customer Experience Manager
1 week ago
Singapore Luxury Ventures Pte Ltd Full time $70,000 - $120,000 per yearPosition SummaryProvides leadership that optimizes sales result with specific ownership for the customer experience on the sales floor.Drives result by developing and executing short term action plans and long-term strategies.Leads brand initiatives to create an excellent Associate and customer experience while meeting and exceeding company productivity...
-
Customer Experience Manager
1 week ago
Singapore beBeeCustomerService Full time $60,000 - $80,000Transforming Customer ServiceJob Description:Ambitious and results-driven professionals are required to drive exceptional client experiences, overseeing front-of-house operations and leading a dynamic team.Key Responsibilities:Team Leadership & Development:Develop and implement strategies to enhance staff performance and engagement, fostering a culture of...
-
Customer Experience Manager
2 weeks ago
Singapore beBeeLeadership Full time $4,000 - $6,000Senior Customer Service Team LeadOur company seeks a highly skilled Senior Customer Service Team Lead to oversee the day-to-day operations of our customer service team.Key Responsibilities:Develop and implement effective strategies to enhance customer service quality and efficiencyAnalyse customer feedback and data to identify areas for...
-
Assistant Manager
1 day ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $4,600 - $6,500 Per Month**Date Posted** - 38 minutes agoAdditional Details **Job ID** - 104021**Job Views** - 1Roles & Responsibilities Job Title: Assistant Manager/Manager, Customer Experience Design - **Job Purpose** Responsible for employing quantitative and qualitative...