Senior Operations Director for Business Growth

1 day ago


Singapore CHARIOT TRAVELS PTE LTD Full time

We are seeking a seasoned Senior Operations Director to lead the expansion of our business. With a minimum 8 years of experience in Travel and Tourism, preferably in Business Development and Operations, you will oversee the overall operations of Chariot Travels PTE LTD and drive growth to new heights.

Key Responsibilities
  • Lead and manage Sales and Operations teams effectively, setting targets to achieve overall business objectives.
  • Maintain a strong background in customer service management, ensuring exceptional experiences for our clients.
  • Develop a deep understanding of various markets, building local sales teams to promote Singapore and regional products.
  • Cultivate cross-cultural experience, working in diverse environments with ease.
  • Familiarity with GDS (Global Distribution Systems) and online booking platforms is essential.
Requirements and Qualifications
  1. A minimum requirement of 8 years of experience in the Travel and Tourism industry, with a focus on Business Development and Operations.
  2. Proven ability to lead and manage both Sales and Operations teams effectively.
  3. Experience in setting company and team targets to achieve overall business objectives.
  4. Strong background in customer service management.
  5. A strong work ethic and the ability to lead by example.
  6. Experience working overseas is highly valued.
  7. Preference will be given to candidates with experience in China and proficiency in Mandarin (both spoken and written).
  8. Willingness to travel frequently overseas for market development and business expansion.
  9. Experience in the IPO process will be considered a significant advantage.
  10. Excellent leadership skills, with the ability to motivate and direct teams towards common goals.

The ideal candidate should possess excellent negotiation, coaching, management skills, budgeting, leadership, customer service management, business acumen, administration, strategy, accounting, compliance, IPO, market development, budgeting, human resources, customer service, and business development skills.

We offer a competitive salary of SGD $120,000 - SGD $180,000 per annum, depending on experience, plus additional benefits and opportunities for professional growth and development.



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