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Policy Renewal Specialist

2 weeks ago

Singapore Recruit Express Pte Ltd Full time

We are seeking a skilled Client Relationship Manager to join our team. The successful candidate will be responsible for assisting with outbound calls to persuade renewal customers to renew their personal insurance policies.

The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • Assist with outbound calls to persuade renewal customers to renew their personal insurance policies.
  • Ensure renewal retention meets stipulated targets.
  • Respond promptly to clients' queries and calls, providing excellent customer service.
  • Maintain efficient, accurate transactions to support both pre-sales and after-sales based on customer needs.
  • Strive to meet Key Performance Indicators (KPIs) for both individual and team performance.
  • Collaborate with other teams and business partners to achieve company objectives and meet service standards.

Our Benefits:

  • A competitive salary of up to $3500 + 1-month bonus.
  • A full-time/contract 12 months job type.
  • An opportunity to work in the exciting field of insurance.