Contact Center Role Healthcare

Roles & ResponsibilitiesPosition Summary: The Nurse Manager is responsible for overseeing the clinical operations of the Ambulatory Surgical Center (ASC), ensuring the delivery of high-quality patient care in compliance with healthcare standards and regulations. This role involves managing the nursing staff, implementing policies and procedures, and...

Roles & ResponsibilitiesAbout The OpportunityWe are a team of customer-centric people believing that experience is everything. We offer the opportunity to drive impact and purpose in creating positive customer experiences in a setting that is geared to improve patient/customer experience and outcome.Work Location: 25 Bukit Batok Crescent (The Elitist).Pay...

Roles & ResponsibilitiesThe incumbent will drive the vision and lifecycle of the Contact Centre's digital systems and enhancements to achieve operational excellence. This role requires a customer-centric mindset, a strong understanding of contact centre functions, and expertise in information technology solutions. The candidate must possess excellent...

Roles & ResponsibilitiesAbout The OpportunityWe are a team of customer-centric people believing that experience is everything. We offer the opportunity to drive impact and purpose in creating positive customer experiences in a setting that is geared to improve patient/customer experience and outcome.Work Location: 25 Bukit Batok Crescent (The Elitist).Pay...

Roles & ResponsibilitiesWhat you'll be doingSupervise daily healthcare operations, ensuring seamless workflows across departments Oversee patient billing, insurance claims, and payment processes to ensure accuracy, compliance, and timely collections Implement and monitor service improvements to enhance patient satisfaction and reduce wait times Identify...

Roles & ResponsibilitiesWhat you'll be doingHandle incoming calls from patients, families, and healthcare providers, addressing inquiries and concerns Provide accurate information regarding appointments, services, and healthcare processes Ensure patient satisfaction by resolving issues promptly and efficiently Maintain detailed and confidential records of...

Job Opportunity We are seeking a talented individual to join our team. The job involves working in various locations around Singapore, and we offer competitive pay rates. About the Role This is an easy-to-learn role that comes with comprehensive training provided by us. Our goal is to find someone who can excel in this position with minimal guidance. What...

Roles & ResponsibilitiesWe are looking for an Assistant Center Head for our new PlayFACTO school at Serangoon CentralRoles and responsibilities (Average 5 day-week but required to work on Sat mornings)Oversee the daily operation of the center. Guide, support and assist the teaching team towards the betterment of our students. Ensure the safety and...

Roles & ResponsibilitiesAbout the Client:An excellent Data Center Infrastructure Engineer opportunity has just arisen at one of the world's leading brands.Responsibilities:Ensure efficient deployment, configuration, and management of data center hardware, networking, and Kubernetes infrastructure.Deploy, configure, and cable data center hardware, including...

Roles & ResponsibilitiesResponsibilities:Lead a team of technical experts responsible for the management, support, and maintenance of servers, routers, switches, and network infrastructure within a Data Center environment. Oversee network configuration changes, troubleshoot faults, and ensure smooth operations of the Data Center network. Ensure the proper...

Roles & ResponsibilitiesJob Description & Requirements1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification,...

Roles & ResponsibilitiesWe are looking for an Assistant Center Head for our new PlayFACTO school at Serangoon Central!Roles and responsibilities (Average 5 day-week but required to work on Sat mornings) Oversee the daily operation of the center. Guide, support and assist the teaching team towards the betterment of our students. Ensure the safety and...

Roles & ResponsibilitiesJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification,...

Roles & ResponsibilitiesJob Summary:The Operations Assistant Manager / Manager will oversee the day-to-day non-clinical operations of two ambulatory surgical centers. These include a 3,000-square-foot center with 2 operating theatres (OTs) and 1 endoscopy room, and a larger center with 4 OTs. The role requires ensuring operational efficiency, compliance with...

Roles & ResponsibilitiesReporting to DirectorMonitor centre services by external operator.Strategies, Create, Plan and organize the curriculum and programmes for the centre.Manage the deployment, professional development and well-being of staff.Manage the day to day performance of the Centre Operations to deliver a best in class service, meeting or exceeding...

Roles & ResponsibilitiesWhat's on OfferMission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing...

Roles & ResponsibilitiesSenior / Customer Service Associate, Group Contact CentreAs part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and...

Roles & ResponsibilitiesSenior / Customer Service Associate, Group Contact CentreAs part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and...

Roles & ResponsibilitiesResponsibilities:Design and lead professional development programs for educators to enhance their skills and knowledge. Provide guidance in implementing an inquiry-based, holistic curriculum that fosters both cognitive and emotional growth. Ensure the Center's curricula and programs are in line with the organization's mission,...

Roles & ResponsibilitiesPosition Overview:We are seeking a detail-oriented and experienced Finance Manager to manage all healthcare finance matters. This individual contributor role will focus on overseeing financial operations, ensuring accurate financial reporting, budgeting, forecasting, and compliance within the healthcare sector. The ideal candidate...