Customer Service Healthcare Professional
6 days ago
Company Overview
">PERSOLKELLY SINGAPORE PTE. LTD.
">Job Title: Customer Service Healthcare Professional
">About the Role
">We are seeking a skilled and compassionate Customer Service Healthcare Professional to join our team at PERSOLKELLY SINGAPORE PTE. LTD.
">As a Customer Service Healthcare Professional, you will be responsible for delivering exceptional patient care and providing administrative support to ensure a seamless experience for our patients and visitors.
">Responsibilities
">- ">
Deliver outstanding patient care by registering patients, processing bills, and scheduling appointments with professionalism and empathy.
">Prepare consultation rooms to ensure a comfortable and clean environment for patients and healthcare professionals.
">Assist during physical examinations by maintaining confidentiality and following established protocols.
">Provide administrative support to healthcare professionals, including data entry, filing, and record-keeping.
">Offer financial counseling to patients, providing clear explanations of medical costs and payment options.
">Address patient inquiries and feedback in a timely and professional manner.
">Collaborate with healthcare professionals to ensure smooth day-to-day operations and achieve departmental goals.
">
Requirements
">- ">
Candidates must possess a minimum of GCE 'N'/'O'' Level, Higher/ NITEC or Diploma in any discipline.
">Previous customer service experience or relevant experience in the healthcare industry is highly desirable.
">A pleasant personality and passion for customer service are essential.
">Excellent communication skills, both written and verbal, are required.
">The ability to work under pressure and maintain composure in fast-paced environments is crucial.
">
Benefits
">- ">
An attractive salary package, reflecting your value to the organization.
">A 5-day work week, ensuring a healthy work-life balance.
">Ongoing training and development opportunities to enhance your skills and knowledge.
">A supportive and inclusive work environment that promotes teamwork and collaboration.
">
What We Offer
">- ">
A competitive salary range of SGD 3,500 - 4,200 per month, commensurate with experience.
">Opportunities for career growth and professional development.
">A dynamic and supportive work environment.
">Access to ongoing training and development programs.
">A comprehensive benefits package, including medical, dental, and optical coverage.
">A generous annual leave entitlement.
">A pension plan and other retirement savings options.
">
How to Apply
">Interested candidates who meet the requirements should submit their resume and cover letter via the online application portal.
">Please note that only shortlisted candidates will be contacted for further assessment.
">Disclaimer
">PERSOLKELLY SINGAPORE PTE. LTD. is an equal opportunities employer and welcomes applications from all qualified individuals.
">By applying for this role, you consent to the collection, use, and disclosure of your personal data for recruitment purposes.
">Please refer to our Privacy Policy for more information.
">Tell Employers What Skills You Have
">- ">
Front Office
">Healthcare Industry
">Treatment
">Counseling
">Patient Safety
">Good Communication Skills
">Administrative Support
">Patient Registration
">Customer Service
">Scheduling
">Appointment Scheduling
">Customer Service Experience
">
Language: English
">Location: Singapore
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