Customer Service Healthcare Professional

6 days ago


Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

Company Overview

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PERSOLKELLY SINGAPORE PTE. LTD.

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Job Title: Customer Service Healthcare Professional

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About the Role

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We are seeking a skilled and compassionate Customer Service Healthcare Professional to join our team at PERSOLKELLY SINGAPORE PTE. LTD.

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As a Customer Service Healthcare Professional, you will be responsible for delivering exceptional patient care and providing administrative support to ensure a seamless experience for our patients and visitors.

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Responsibilities

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  • Deliver outstanding patient care by registering patients, processing bills, and scheduling appointments with professionalism and empathy.

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  • Prepare consultation rooms to ensure a comfortable and clean environment for patients and healthcare professionals.

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  • Assist during physical examinations by maintaining confidentiality and following established protocols.

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  • Provide administrative support to healthcare professionals, including data entry, filing, and record-keeping.

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  • Offer financial counseling to patients, providing clear explanations of medical costs and payment options.

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  • Address patient inquiries and feedback in a timely and professional manner.

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  • Collaborate with healthcare professionals to ensure smooth day-to-day operations and achieve departmental goals.

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Requirements

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  • Candidates must possess a minimum of GCE 'N'/'O'' Level, Higher/ NITEC or Diploma in any discipline.

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  • Previous customer service experience or relevant experience in the healthcare industry is highly desirable.

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  • A pleasant personality and passion for customer service are essential.

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  • Excellent communication skills, both written and verbal, are required.

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  • The ability to work under pressure and maintain composure in fast-paced environments is crucial.

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Benefits

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  • An attractive salary package, reflecting your value to the organization.

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  • A 5-day work week, ensuring a healthy work-life balance.

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  • Ongoing training and development opportunities to enhance your skills and knowledge.

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  • A supportive and inclusive work environment that promotes teamwork and collaboration.

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What We Offer

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  • A competitive salary range of SGD 3,500 - 4,200 per month, commensurate with experience.

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  • Opportunities for career growth and professional development.

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  • A dynamic and supportive work environment.

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  • Access to ongoing training and development programs.

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  • A comprehensive benefits package, including medical, dental, and optical coverage.

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  • A generous annual leave entitlement.

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  • A pension plan and other retirement savings options.

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How to Apply

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Interested candidates who meet the requirements should submit their resume and cover letter via the online application portal.

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Please note that only shortlisted candidates will be contacted for further assessment.

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Disclaimer

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PERSOLKELLY SINGAPORE PTE. LTD. is an equal opportunities employer and welcomes applications from all qualified individuals.

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By applying for this role, you consent to the collection, use, and disclosure of your personal data for recruitment purposes.

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Please refer to our Privacy Policy for more information.

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Tell Employers What Skills You Have

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  • Front Office

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  • Healthcare Industry

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  • Treatment

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  • Counseling

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  • Patient Safety

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  • Good Communication Skills

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  • Administrative Support

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  • Patient Registration

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  • Customer Service

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  • Scheduling

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  • Appointment Scheduling

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  • Customer Service Experience

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Language: English

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Location: Singapore



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