Healthcare Professional with Excellent Customer Service Skills

1 day ago


Singapore MCI CAREER SERVICES PTE. LTD. Full time
Job Overview

We are seeking a highly skilled and experienced Healthcare Professional to join our team as a Hospital Receptionist. This role will involve providing frontline customer service for registration and appointments, coordinating and booking appointments for customers, and performing administrative duties associated with clinical services.

Key Responsibilities:
  • Provide exceptional customer service to patients and visitors, responding to inquiries and resolving issues in a professional and courteous manner.
  • Assist with the coordination and booking of appointments, ensuring seamless communication between patients, healthcare providers, and administrative staff.
  • Perform various administrative duties, including data entry, filing, and maintaining accurate records.
Requirements:
  • Demonstrated experience in a healthcare setting, with a strong focus on customer service and interpersonal skills.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
Benefits:
  • A competitive salary package, including an estimated annual salary of $52,000 - $60,000 based on industry standards and location.
  • The opportunity to work in a dynamic and fast-paced environment, with a stable career path and opportunities for growth and development.
  • Full-time employment with comprehensive benefits, including medical, dental, and vision coverage, as well as paid time off and holidays.


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