Healthcare Customer Service Professional
1 week ago
At PERSOLKELLY SINGAPORE PTE. LTD., we are seeking a skilled and dedicated Patient Service Associate to join our team. This exciting opportunity is perfect for individuals who are passionate about delivering exceptional customer service in the healthcare industry.
Company OverviewWe are a leading recruitment agency that provides innovative solutions to businesses across various industries. Our company values excellence, teamwork, and continuous improvement, and we strive to create a work environment that is inclusive, supportive, and stimulating.
As a Patient Service Associate, you will be working in a fast-paced environment where no two days are the same. You will have the opportunity to interact with patients and visitors, providing them with excellent customer service and support.
Job DescriptionThe primary responsibility of this role is to deliver services to patients and visitors, including patient registration, billing, and appointment scheduling. You will also be responsible for preparing the consultation room, assisting patients during physical examinations, and offering administrative support.
In addition, you will provide financial counseling and address patient inquiries and feedback. Your excellent communication skills and ability to work under pressure will enable you to multitask and prioritize tasks effectively.
Required Skills and QualificationsTo succeed in this role, you should possess a strong background in customer service or a related field. A diploma in any discipline and relevant experience in the healthcare industry are highly desirable.
You should have a pleasant personality, be passionate about customer service, and have good communication skills. The ability to work under pressure and meet deadlines is essential in this role.
BenefitsWe offer an attractive bonus and a competitive salary of SGD $4,000 - $5,000 per month, depending on your experience and qualifications. You will also receive a comprehensive benefits package, including medical insurance, leave entitlements, and opportunities for professional development.
Our company prides itself on creating a work-life balance that allows employees to achieve their personal and professional goals. We value diversity and inclusion, and we welcome applications from individuals of all backgrounds.
How to ApplyIf you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please click on 'Apply Now' to submit your application. Alternatively, you may email us an updated copy of your resume for consideration. Please note that only shortlisted candidates will be notified.
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