Senior Executive, Order Management
4 days ago
As an experienced professional, you will be responsible for the end-to-end execution of customer orders.
You will coordinate with internal and external stakeholders to ensure timely and accurate order fulfillment in line with contractual requirements.
Your focus will be on managing non-technical back-end processes related to engineered solutions.
- Coordinate order fulfillment from sales handover to delivery by working closely with internal departments, factories, suppliers, and contractors.
- Create and maintain order documentation in shared drives and SAP.
- Execute orders in compliance with contractual agreements including scope, timeline, and cost obligations.
- Liaise with Finance for down payments, stage payments, and performance/bank guarantees based on agreed payment terms.
- Support goods movement processes, including goods receipt in SAP and warehouse coordination for incoming engines and accessories.
Key Responsibilities:
- Develop and implement effective order execution strategies to meet customer expectations.
- Maintain accurate and up-to-date records of order progress and completion.
- Collaborate with cross-functional teams to resolve any issues that may impact order delivery.
- Degree in Business Administration, Supply Chain Management, or a related field.
- Minimum 1 year of experience in order execution, preferably within an engineered solutions or industrial equipment environment.
- Exposure to diesel engines/generators or backup power systems, especially in data center applications, is a plus.
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