
Senior Order Management
2 weeks ago
Our client is a global leader in high-performance and advanced fluid technology solutions, with their regional office based in Singapore. Their APAC hub plays a pivotal role in driving supply chain excellence, supporting diverse markets, and reinforcing their position at the forefront of fluid technology. As the business continues to evolve, they are looking for a Senior Order Management & Logistics Executive to be part of their high-performing team.
Why This Role Matters
This is your chance to own end-to-end order management and logistics operations across APAC, ensuring that customers receive world-class service while contributing to the continuous improvement of processes. You will collaborate with cross-functional teams and international partners, gaining exposure to regional supply chain strategies and cutting-edge tools.
Your Key Responsibilities
- Manage the full order-to-delivery process: order entry, back-order handling, claims, shipping documentation, and on-time delivery performance.
- Collaborate across teams and partners: work with internal departments and 3PL providers to proactively resolve delivery issues.
- Leverage technology: manage SAP ECC6/S4 HANA SD transactions and use tools like Power BI, Excel, B2B portals, and Microsoft Dynamics 365 to enhance operational efficiency.
- Support financial and performance reporting: maintain accurate records, assist with sales reconciliation, and prepare monthly service performance reports.
- Drive process improvement initiatives: document SOPs, optimize workflows, and contribute to operational excellence across the region.
Key Requirements
- Experience: Ideally 5 years in customer service, logistics, or order management within the Manufacturing industry.
- Knowledge: International shipping, Incoterms, and APAC trade regulations (DG, FTA advantageous).
- Tech-savvy: Proficiency in SAP ECC6/S4 HANA SD & MM, Power BI, and Microsoft Office.
- Bonus Skills: Familiarity with order management systems, payment gateways, or e-commerce.
- People Skills: Strong interpersonal skills and the ability to collaborate effectively across teams and cultures.
What's in It for You
- Be part of a globally recognized brand with a strong regional footprint.
- Work in a dynamic and collaborative environment that encourages innovation and continuous improvement.
- Gain exposure to APAC-wide operations and cutting-edge supply chain technology.
- Opportunity to grow your career within a forward-thinking organization that values talent and initiative.
- Enjoy a competitive remuneration package, including 13th-month pay (AWS) and performance-based bonuses.
- Benefit from a hybrid work arrangement, supporting work-life balance and productivity.
Please note that only short-listed candidates will be contacted.
Executive Compass Pte Ltd. Co. Registration no.: 202400973R | EA Licence no.: 24S2107 | Reg No. R1110985
Tell employers what skills you haveProcess Improvement and Optimisation
Techsavvy
Microsoft Office
Brokerage
Operational Excellence
3PL
SD
Supply Chain
Technology Solutions
SAP
Freight
Order Fulfilment and Returns Processing
Customer Service
Order Fulfilment Administration
Power BI
Shipping
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