Senior Order Management

2 days ago

Singapore EXECUTIVE COMPASS PTE. LTD. Full time

Our client is a global leader in high-performance and advanced fluid technology solutions, with their regional office based in Singapore. Their APAC hub plays a pivotal role in driving supply chain excellence, supporting diverse markets, and reinforcing their position at the forefront of fluid technology. As the business continues to evolve, they are looking for a **Senior**Order Management & Logistics Executive**to be part of their high-performing team.

**Why This Role Matters**
This is your chance to own end-to-end order management and logistics operations across APAC, ensuring that customers receive world-class service while contributing to the continuous improvement of processes. You will collaborate with cross-functional teams and international partners, gaining exposure to regional supply chain strategies and cutting-edge tools.

**Your Key Responsibilities**
- Manage the full order-to-delivery process: order entry, back-order handling, claims, shipping documentation, and on-time delivery performance.
- Collaborate across teams and partners: work with internal departments and 3PL providers to proactively resolve delivery issues.
- Leverage technology: manage SAP ECC6/S4 HANA SD transactions and use tools like Power BI, Excel, B2B portals, and Microsoft Dynamics 365 to enhance operational efficiency.
- Support financial and performance reporting: maintain accurate records, assist with sales reconciliation, and prepare monthly service performance reports.
- Drive process improvement initiatives: document SOPs, optimize workflows, and contribute to operational excellence across the region.

**Key Requirements**
- Experience: Ideally 5 years in customer service, logistics, or order management within the Manufacturing industry.
- Knowledge: International shipping, Incoterms, and APAC trade regulations (DG, FTA advantageous).
- Tech-savvy: Proficiency in SAP ECC6/S4 HANA SD & MM, Power BI, and Microsoft Office.
- Bonus Skills: Familiarity with order management systems, payment gateways, or e-commerce.
- People Skills: Strong interpersonal skills and the ability to collaborate effectively across teams and cultures.

**What's in It for You**
- Be part of a globally recognized brand with a strong regional footprint.
- Work in a dynamic and collaborative environment that encourages innovation and continuous improvement.
- Gain exposure to APAC-wide operations and cutting-edge supply chain technology.
- Opportunity to grow your career within a forward-thinking organization that values talent and initiative.
- Enjoy a competitive remuneration package, including 13th-month pay (AWS) and performance-based bonuses.Benefit from a hybrid work arrangement, supporting work-life balance and productivity.

Executive Compass Pte Ltd. Co. Registration no.: 202400973R | EA Licence no.: 24S2107 | Reg No. R1110985

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