Executive / Senior Executive, Order Management

Executive / Senior Executive, Order Management – Join to apply for the Executive / Senior Executive, Order Management role at Rolls-Royce .

Location: Tukang, Singapore (West)

Only candidates with the legal right to work in Singapore will be considered. Rolls-Royce is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

A new opportunity has arisen for a skilled and detail-oriented Executive / Senior Executive, Order Management to join our team. In this role, you will be responsible for the end-to-end execution of customer orders—coordinating with internal and external stakeholders to ensure timely and accurate order fulfillment in line with contractual requirements. Your focus will be on managing non-technical back-end processes related to our engineered solutions.

Rolls-Royce Power Systems is headquartered in Friedrichshafen in southern Germany and employs around 9,000 people. The product portfolio includes mtu-brand high-speed engines and propulsion systems for ships, power generation, heavy land, rail and defense vehicles and for the oil and gas industry as well as diesel and gas systems and battery containers for mission critical, standby and continuous power, combined generation of heat and power, and microgrids. At Rolls-Royce, we look beyond tomorrow. We continually pioneer integrated power and propulsion solutions to deliver cleaner, safer and more competitive power.

• Coordinate order fulfillment from sales handover to delivery by working closely with internal departments (Sales, Sales Engineering, Finance, Aftersales, Logistics), factories, suppliers, and contractors.
• Create and maintain order documentation in shared drives and SAP (e.g., sales order file, engine purchase orders, batch and serial numbers).
• Execute orders in compliance with contractual agreements including scope, timeline, and cost obligations.
• Liaise with Finance for down payments, stage payments, and performance/bank guarantees based on agreed payment terms.
• Support goods movement processes, including goods receipt in SAP and warehouse coordination for incoming engines and accessories.
• Follow up on timely purchase order issuance and goods receipt for third-party items, including SAP PR/PO coordination.
• Ensure secured payments (TT, LC, etc.) prior to delivery, working with Sales where needed.
• Issue and manage shipping instructions and liaise with customers and factories on shipment schedules.
• Coordinate with freight forwarders for booking, shipping documentation (e.g., bill of lading), and shipment tracking.
• Verify incoming invoices from factories and forwarders, ensuring completeness of deliveries.
• Manage discrepancies and claims related to short shipments or missing parts.
• Support LC (Letter of Credit) documentation preparation, amendments, and liaise with Finance for submission.
• Collaborate with technical teams for documentation/certificates required under contractual terms.
• Generate SAP packing lists and ensure timely dispatch for local deliveries.
• Support special assignments as required.

• Degree in Business Administration, Supply Chain Management, or a related field.
• Minimum 1 year of experience in order execution, preferably within an engineered solutions or industrial equipment environment.
• Exposure to diesel engines/generators or backup power systems, especially in data center applications, is a plus.
• Solid working knowledge of SAP, especially in purchase orders and goods receipt transactions.
• Excellent coordination, follow-up, and organizational skills.
• Strong interpersonal and communication skills; ability to work with cross-functional teams.
• Proactive and resilient in managing high-stress situations and competing deadlines.
• Culturally sensitive and effective in resolving conflicts across diverse stakeholders in Asia.
• Willingness to travel occasionally for business requirements.

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential.

Rolls-Royce follows a merit-based employee recruitment process and does not charge/accept any payment/security deposit from candidates during the recruitment process. Please refer to the Career section on the Rolls-Royce website to verify employment offers or vacancies. Rolls-Royce reserves the right to take legal action against any individuals or agencies acting on behalf of Rolls-Royce without authorization.

Customer Account Management

30 Jul 2025

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